Help Center/ MetaStudio/ FAQs/ Livestreaming/ What If Livestream Script Saving Failed on MetaStudio?

Updated on 2025-08-22 GMT+08:00

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What If Livestream Script Saving Failed on MetaStudio?

If livestream script saving failed, you can locate and rectify the fault according to the messages in Table 1:

**Table 1** Fault locating and rectification
Error Cause	Handling Method
Invalid characters in the script name.	Delete the sensitive characters in the script name.
Sensitive words included.	Delete the sensitive words in the script.
Presentation material not found or not available.	Check whether all materials selected in the livestream script have been activated. If not, the possible causes are: Upload materials used in the livestream script failed. You need to upload them again. The materials in the livestream script have been deleted. You can go to Assets > Recycle Bin to find and restore the materials. The materials in the livestream script may contain sensitive content. On the Assets > Materials page, you can select the target asset type and select the Frozen tab to view frozen assets. To unfreeze the assets, submit a service ticket for manual review.

Parent topic: Livestreaming

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