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What Information Can I Provide to Assist O&M Personnel?
Updated on 2022-03-31 GMT+08:00
What Information Can I Provide to Assist O&M Personnel?
Contact customer service if ELB still fails to respond after you have performed the operations provided in sections How Do I Check the Network Conditions of a Backend Server? to How Do I Check Whether a Backend Server Can Be Accessed Through an EIP?
Provide customer service with the following information.
Item |
Fill in the Details |
|---|---|
Load balancer ID |
- |
VPC ID |
- |
Load balancer IP address |
- |
Listener ID |
- |
Frontend protocol and port |
- |
Health check protocol and port |
- |
Health check result |
- |
ID of ECS 1 |
- |
ID of ECS 2 |
- |
Parent topic: Access Logging
Access Logging FAQs
- Why Are Access Logs Not Displayed for My Load Balancer?
- What Information Can I Provide to Assist O&M Personnel?
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