Help Center/ Cloud Certificate Manager/ FAQs/ Certificate Consulting/ Why Is SCM Inaccessible or the Operation Button Grayed Out When I Access the SCM Console?
Updated on 2024-09-18 GMT+08:00

Why Is SCM Inaccessible or the Operation Button Grayed Out When I Access the SCM Console?

Rectify the issue by referring to the following measures:

In SCM, the system displays a message indicating that you do not have the permission to perform this operation when your account has insufficient permissions or goes into arrears.

  • If you do not have the permission to perform this operation, contact the administrator to obtain the permission. After you obtain the permission, try your operation again.
  • If your account goes into arrears, top up your account. After your account is topped up, perform the corresponding operations.