What Can I Do When I Fail to Pass the Security Review?
Problem Description
You may receive the following message if your application for a DV certificate fails to pass the order approval:
This domain name has not passed the security review by the CA and you cannot apply for the free testing DV certificate. Please use another domain name or purchase an OV or EV certificate.
Possible Causes
Your domain name contains immoderate words.
Known immoderate words that may lead to approval failure include:
- live (excluding top-level domain names ending with .live)
- bank
- banc
- ban.c
- alpha
- test
- example
- credit
- Intranet and Internet IP addresses
- Host name
- pw (including top-level domain names ending with .pw)
- apple
- ebay
- trust
- root
- amazon
- android
- visa
- discover
- financial
- wordpress
- pal
- hp
- lv
- free
- SCP
- edu
- .edu.cn
- iran
- gov
- azure
Solution
Based on the suggestions from the CA, you can:
- Purchase an OV or EV certificate for the domain name.
- Associate your DV certificate with other domain names that do not contain any special words described earlier.
SSL Certificate Approval FAQs
- How Long Does It Take to Approve an SSL Certificate?
- Why Does the Certificate Stay in the CA Verifying Status for a Long Time?
- What Can I Do After I Submit an SSL Certificate Application?
- How Do I Handle the Email or Phone Call from the CA?
- Do I Need to Get a Newly Purchased SSL Certificate Approved?
- What Can I Do When I Fail to Pass the Security Review?
- What Can I Do When a Message Indicating Approval Failure Due to Blank Main Domain Name Is Displayed?
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