[August 14, 2020] Notice on Delaying Issuance of EV and EV Pro Certificates Due to the DigiCert System Failure

Dear customers,

We have received an emergency notification that the DigiCert system was faulty. As a result, the issuance of EV and EV Pro certificates (corresponding to DigiCert free DV and wildcard DV certificates) was delayed.

The system is under maintenance and will return to normal soon. We will keep tracking of your orders during this period to ensure that all orders are processed. To ensure that your certificate can be issued properly, you can log in to the cloud platform again later to query the issuance status of the certificate order.

If you have any questions during this period, please feel free to contact us. The HUAWEI CLOUD SSL certificate team will continue to serve you.

Thank you for using HUAWEI CLOUD.