Application Performance Management
Application Performance Management
- What's New
-
Service Overview（2.0）
- What Is APM
- Functions
- Application Scenarios
- Basic Concepts
- Edition Differences
- Permissions Management
-
Metric Overview
- Exception
- Basic Monitoring
-
Databases
- C3P0 Connection Pool Monitoring
- Cassandra Monitoring
- ClickHouse Database
- DBCP Connection Pool Monitoring
- Druid Connection Pool Monitoring
- EsRestClient Monitoring
- GaussDB Database
- HBase Monitoring
- Hikari Connection Pool Monitoring
- Jetcd Monitoring
- MongoDB Monitoring
- MySQL Database
- ObsClient Monitoring
- Oracle Database
- PostgreSQL Database
- URLs
- External Calls
- Cache
- Agent Monitoring
- Tomcat Monitoring
- Message Queues
- RPC
- IoT
- Communication Protocol
- Privacy and Sensitive Information Protection Statement
- Data Collection
- Usage Restrictions
- Billing
- JavaAgent Updates
- Billing（2.0）
- Getting Started（2.0）
-
User Guide（2.0）
- Before You Start
- Application List
- CMDB Management
-
Application Metric Monitoring
- Introduction
- Application Monitoring Details
-
Application Monitoring Configuration
- Configuration Details
- Configuring the MySQL Monitoring Item
- Configuring the HttpClient Monitoring Item
- Configuring the URL Monitoring Item
- Configuring the JavaMethod Monitoring Item
- Configuring the Druid Monitoring Item
- Configuring the ApacheHttpAsyncClient Monitoring Item
- Configuring the Redis Monitoring Item
- Configuring the Jedis Monitoring Item
- Configuring the HBase Monitoring Item
- Configuring the ApacheHttpClient Monitoring Item
- Configuring the Tomcat Monitoring Item
- Configuring the EsRestClient Monitoring Item
- Configuring the WebSocket Monitoring Item
- Configuring the KafkaProducer Monitoring Item
- Configuring the Hikari Monitoring Item
- Configuring the Exception Monitoring Item
- Configuring the Thread Monitoring Item
- Configuring the GC Monitoring Item
- Configuring the JVMInfo Monitoring Item
- Configuring the JVMMonitor Monitoring Item
- Configuring ProbeInfo Monitoring Item
- Monitoring Item Views
- Instance
- Collection Status
- Component Settings
- Tracing
- Application Topology
- URL Tracing
- Resource Tag Management
- Managing Tags
- Alarm Management
- AgentAgent Management
- Configuration Management
- System Management
- Permissions Management
- Change History
-
API Reference（2.0）
- Before You Start
- API Overview
- Calling APIs
- Examples
-
APIs
-
APM
- Querying the application list.
- Querying the Master Address
- Obtaining the AK/SK
- Searching for Components, Environments, and Agents in a Region
- Saving a Monitoring Item
- Querying the Monitoring Item List
- Querying All Agents of an Application
- Enabling or Disabling Collection for an Instance
- Deleting an Agent
- REGION
- CMDB
-
VIEW
- Querying Monitoring Item Configurations
- Querying the Trace Topology
- Querying Event Details
- Querying Span Data
- Obtaining All Data of a Trace
- Obtaining the Trend Graph
- Obtaining Summary Table Data
- Obtaining the Raw Data Table
- Obtaining Raw Data Details
- Obtaining the Instance Information
- Obtaining the Monitoring Item Information
- Obtaining the Details About a Monitoring Item
- AKSK
- ALARM
- TOPOLOGY
- TRANSACTION
- TRACING
-
APM
- Permissions Policies and Supported Actions
- Appendix
- Change History
-
Best Practices（2.0）
- Best Practices
- Locating the Causes of Request Errors
- Searching for Span Information
- Connecting to APM
- Associating Traces with Logs
- Embedding APM Pages into a Self-built System
- Locating Performance Problems Using APM Profiler
- Locating Out of Memory Problems Using Profiler
- Encrypting AK/SK for Deploying an APM Agent in a CCE Container
- Suggestions on APM Security Configuration
- FAQs（2.0）
- Service Overview（1.0）
- Getting Started（1.0）
- Best Practices（1.0）
- User Guide
- API Reference
- SDK Reference
-
FAQs
- General FAQs
- Consultation FAQs
-
Usage FAQs
- How Do I Obtain the AK/SK and Project ID?
- How Do I Obtain the AK/SK by Creating an Agency?
- What Can I Do If No Data Is Found or the Data Is Abnormal?
- How Do I Connect APM to Non-Web Programs?
- How Are Tracing Time Lines Drawn?
- How Does APM Collect Probe Data?
- How Does APM Collect Mesh Data?
- How Do I Calculate the Number of Used Instances?
- How Do I Connect the JBoss Server in Standalone Mode to APM?
- What Can I Do If I Cannot Search for Logs Based on Trace IDs?
- How Do I Deploy APM Probes in CCE Containers?
- What Can I Do If the SSH Tunnel Process Is Abnormal?
- How Can I Do If No Topology or Data Is Displayed After the ICAgent and Java Probes Are Installed?
- Why Are Tomcat Thread Metrics Not Displayed on the JVM Monitoring Page?
- Why Is the Allocated Memory Greater Than the Preset Maximum Memory on the JVM Monitoring Page?
- How Do I Determine Whether an ICAgent Has Been Bound in CCE?
-
More Documents
- User Guide (ME-Abu Dhabi Region)
- API Reference (ME-Abu Dhabi Region)
-
User Guide (2.0) (Kuala Lumpur Region)
-
Service Overview
- What Is APM
- Functions
- Application Scenarios
- Basic Concepts
- Edition Differences
- Permissions Management
-
Metric Overview
- Metric Overview
- Exception
- Basic Monitoring
-
Databases
- C3P0 Connection Pool Monitoring
- Cassandra Monitoring
- ClickHouse Database
- DBCP Connection Pool Monitoring
- Druid Connection Pool Monitoring
- EsRestClient Monitoring
- GaussDB Database
- HBase Monitoring
- Hikari Connection Pool Monitoring
- Jetcd Monitoring
- MongoDB Monitoring
- MySQL Database
- ObsClient Monitoring
- Oracle Database
- PostgreSQL Database
- URLs
- External Calls
- Cache
- Agent Monitoring
- Tomcat Monitoring
- Message Queues
- RPC
- IoT
- Communication Protocol
- Privacy and Sensitive Information Protection Statement
- Data Collection
- Usage Restrictions
- Getting Started
-
User Guide
- Before You Start
- Application List
- CMDB Management
-
Application Metric Monitoring
- Overview
- Application Monitoring Details
-
Application Monitoring Configuration
- Configuration Details
- Configuring the MySQL Monitoring Item
- Configuring the HttpClient Monitoring Item
- Configuring the URL Monitoring Item
- Configuring the JavaMethod Monitoring Item
- Configuring the Druid Monitoring Item
- Configuring the ApacheHttpAsyncClient Monitoring Item
- Configuring the Redis Monitoring Item
- Configuring the Jedis Monitoring Item
- Configuring the HBase Monitoring Item
- Configuring the ApacheHttpClient Monitoring Item
- Configuring the Tomcat Monitoring Item
- Configuring the EsRestClient Monitoring Item
- Configuring the WebSocket Monitoring Item
- Configuring the KafkaProducer Monitoring Item
- Configuring the Hikari Monitoring Item
- Configuring the Exception Monitoring Item
- Configuring the Thread Monitoring Item
- Configuring the GC Monitoring Item
- Configuring the JVMInfo Monitoring Item
- Configuring the JVMMonitor Monitoring Item
- Configuring ProbeInfo Monitoring Item
- Monitoring Item Views
- Tracing
- Application Topology
- URL Tracing
- Resource Tag Management
- Managing Tags
- Alarm Management
- Agent Management
- Configuration Management
- System Management
- Permissions Management
- FAQs
- Change History
-
Service Overview
- General Reference
On this page
Show all
Help Center/
Application Performance Management/
FAQs/
Usage FAQs/
What Can I Do If No Data Is Found or the Data Is Abnormal?
Copied.
What Can I Do If No Data Is Found or the Data Is Abnormal?
Symptom
When you query the topology and tracing data of an application on the Application Performance Management (APM) console, no data can be found or the data is abnormal. The cause may be as follows:
Cause: Time Inconsistency
Application data is collected by the ICAgent from the Elastic Cloud Server (ECS) and reported to the browser interface. If the time and time zone of the local browser are inconsistent with those of the ECS, the preceding problem may occur. For example, if the browser time is 7:00 and the ECS time is 6: 00, the latest data cannot be queried on the browser because the server does not have the 6:00–7:00 data. Similarly, for distributed applications deployed on multiple ECSs, if the time between ECSs is inconsistent, data cannot be linked. As a result, an exception occurs during data handling by the ICAgent and abnormal data is displayed during data query.
Therefore, ensure that the time of the browser and ECSs is consistent before installing the ICAgent. For how to install the ICAgent, see Installing the ICAgent (Linux).
Parent topic: Usage FAQs
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot
