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Billing

Updated on 2023-11-03 GMT+08:00

Billing

Currently, APM has two editions: basic and enterprise. After you switch from the basic edition to the enterprise edition, pay-per-use billing will apply. If you have purchased a preferential package, Agents you use will first be deducted from the package. Any excess Agents will be billed on a pay-per-use basis. For more information, see Table 1.

NOTE:
  • Agents will be billed based on one hour, rounded up to the nearest one hour.
  • The billing unit is one enterprise-edition Agent.
  • You will be billed based on this unit during pay-per-use or package billing.
Table 1 Billing rules

Region

Edition

Billing Mode

Preferential Package

Specifications

Price

Unit Price

Validity Period

AP-Singapore

LA-Sao Paulo1

Enterprise

Preferential package

Basic package

150 Agents per day (including resources for 150 Agents in one day or for 5 Agents in 30 days)

$140 USD

$0.93 USD/Agent/day

1 year

Medium package

1200 Agents per day (including resources for 1200 Agents in one day or for 40 Agents in 30 days)

$840 USD

$0.70 USD/Agent/day

1 year

Advanced package

9600 Agents per day (including resources for 9600 Agents in one day or for 320 Agents in 30 days)

$5040 USD

$0.53 USD/Agent/day

1 year

Golden package

36,500 Agents per day (including resources for 100 Agents in 365 days)

$13,368 USD

$0.37 USD/Agent/day

1 year

Platinum package

109,500 Agents per day (including resources for 300 Agents in 365 days)

$34,800 USD

$0.32 USD/Agent/day

1 year

Top package

182,500 Agents per day (including resources for 500 Agents in 365 days)

$47,742 USD

$0.26 USD/Agent/day

1 year

Pay-per-use

-

-

-

$0.96 USD/Agent/day (equivalent to $0.04 USD/Agent/hour)

-

-

Free

Free of charge. Up to 10 Agents can be connected. Reactivate them every 15 days.

Renewal Details

Preferential packages need to be prepaid. When your package expires or is about to expire, renew it in time. If you do not renew it in time, APM functions may be affected.
Table 2 Renewal details

-

Sufficient Balance

Insufficient Balance or Account in Arrears

Retention Period

APM status

You can use APM normally.

Your account is frozen. APM does not collect or display new application data, but still displays the data collected before your account is frozen.

Renewal details

If you renew your preferential package in time, you can use APM normally.

If you top up your account, APM automatically unfreezes your account and you will be billed on a pay-per-use basis. If you need a preferential package, renew your existing package or purchase a new one. Otherwise, you will be billed on a pay-per-use basis. For details, see Manually Renewing a Resource.

If you do not renew your preferential package, APM automatically switches to the pay-per-use billing mode.

If you do not top up your account and the retention period expires, APM releases all your resources and you will not be billed in this period.

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