Manual Renewal

Procedure

1. Go to the Renewals page.
2. Set the search criteria.

   

   

   • You can search for instances by Expires and Status. When you attempt to query instances about to expire in different time periods, the system displays only the in-use instances that will expire at a later time.
   • You can search for instances by instance name, ID, or order number, or filter instances by product type, region, or enterprise project.
   • Only when the enterprise project management function is enabled, you can filter instances by enterprise project.
   • Resources with orders pending payment can be operated only after these orders are paid or canceled. The Do not show resources that have orders pending payment option is deselected by default. You can select it to hide resources with orders pending payment.
   • The Do not show resource packages and Show resource packages only options are deselected by default. You can select them to hide or filter resource packages.

   On the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages, you can view all instances to be renewed and manually renew the instances.

3. All instances that need to be manually renewed can be moved to the Manual Renewals page. For details, see Enabling Manual Renewal.
4. Renew instances individually or in batches.
   • Individual renewal: Click Renew in the Operation column for the desired instance.

     

   • Batch renewal: Select the check boxes for the desired instances, and click Renew on top of the list.

     

   

   • Instances with orders pending payment can be renewed only after these orders are paid or canceled. You can click the order No. in the prompt to go to the order details page. After you pay for or cancel the order, the instance becomes renewable.

     

   • If you renew multiple instances in a batch, a combined transaction order is generated. You need to pay or cancel the order together. On the combined order details page, click the order number of an instance to view the detailed renewal of the instance.

5. Select a renewal duration and click Pay.

   

   

   • The default renewal durations vary in the following scenarios:
     1. If an instance's renewal duration is less than one year, the renewal policy remains unchanged. If the renewal duration of an instance ranges from 1 to 9 months, the default renewal duration is 1 month.
     2. For an instance with 1-year subscription, the default renewal duration is 1 year.
     3. For a yearly resource with multiple renewal durations, the default renewal duration is the minimum value among them.
     4. If multiple instances are renewed together, the default renewal duration is the minimum value that can be applied for all these instances. If 1-year is also applicable for all these instances, 1-year is preferred.
     5. A monthly resource package can only be renewed on a monthly basis. If the renewal duration ranges from 1 to 9 months, the default renewal duration is 1 month. A yearly resource package can only be renewed on a yearly basis, and the default renewal duration is 1 year. Currently, only monthly OBS resource packages can be renewed on a yearly basis.
     6. Yearly products on the KooGallery can only be renewed on a yearly basis, and the default renewal duration is 1 year. Monthly products on the KooGallery can only be renewed on a monthly basis, and the default renewal duration is 1 month.

   • The duration between when the renewal is made and when the instance will expire must be less than 10 years. For example, if you renew an instance on February 29, 2024, it can be renewed to February 28, 2034, 23:59:59 at most.

6. Select discounts and a payment option, and click Pay.

   

7. Click View order to view the order details.

   

   If you want to pay for the order later, you can close the payment page, and then find the order in the Unpaid Orders page to pay for it. The renewal is successful after the order is complete.