Application Performance Management
Application Performance Management
- What's New
-
Service Overview(2.0)
- What Is APM
- Functions
- Application Scenarios
- Basic Concepts
- Edition Differences
- Permissions Management
-
Metric Overview
- Exception
- Basic Monitoring
-
Databases
- C3P0 Connection Pool Monitoring
- Cassandra Monitoring
- ClickHouse Database
- DBCP Connection Pool Monitoring
- Druid Connection Pool Monitoring
- EsRestClient Monitoring
- GaussDB Database
- HBase Monitoring
- Hikari Connection Pool Monitoring
- Jetcd Monitoring
- MongoDB Monitoring
- MySQL Database
- ObsClient Monitoring
- Oracle Database
- PostgreSQL Database
- URLs
- External Calls
- Cache
- Agent Monitoring
- Tomcat Monitoring
- Message Queues
- RPC
- IoT
- Communication Protocol
- Privacy and Sensitive Information Protection Statement
- Data Collection
- Usage Restrictions
- Billing
- JavaAgent Updates
- Billing(2.0)
- Getting Started(2.0)
-
User Guide(2.0)
- Before You Start
- Application List
- CMDB Management
-
Application Metric Monitoring
- Overview
- Application Monitoring Details
-
Application Monitoring Configuration
- Configuration Details
- Configuring the MySQL Monitoring Item
- Configuring the HttpClient Monitoring Item
- Configuring the URL Monitoring Item
- Configuring the JavaMethod Monitoring Item
- Configuring the Druid Monitoring Item
- Configuring the ApacheHttpAsyncClient Monitoring Item
- Configuring the Redis Monitoring Item
- Configuring the Jedis Monitoring Item
- Configuring the HBase Monitoring Item
- Configuring the ApacheHttpClient Monitoring Item
- Configuring the Tomcat Monitoring Item
- Configuring the EsRestClient Monitoring Item
- Configuring the WebSocket Monitoring Item
- Configuring the KafkaProducer Monitoring Item
- Configuring the Hikari Monitoring Item
- Configuring the Exception Monitoring Item
- Configuring the Thread Monitoring Item
- Configuring the GC Monitoring Item
- Configuring the JVMInfo Monitoring Item
- Configuring the JVMMonitor Monitoring Item
- Configuring ProbeInfo Monitoring Item
- Monitoring Item Views
- Instance
- Collection Status
- Component Settings
- Tracing
- Application Topology
- URL Tracing
- Resource Tag Management
- Managing Tags
- Alarm Management
- AgentAgent Management
- Configuration Management
- System Management
- Permissions Management
- Change History
-
API Reference(2.0)
- Before You Start
- API Overview
- Calling APIs
- Examples
-
APIs
-
APM
- Querying the application list.
- Querying the Master Address
- Obtaining the AK/SK
- Searching for Components, Environments, and Agents in a Region
- Saving a Monitoring Item
- Querying the Monitoring Item List
- Querying All Agents of an Application
- Enabling or Disabling Collection for an Instance
- Deleting an Agent
- REGION
- CMDB
-
VIEW
- Querying Monitoring Item Configurations
- Querying the Trace Topology
- Querying Event Details
- Querying Span Data
- Obtaining All Data of a Trace
- Obtaining the Trend Graph
- Obtaining Summary Table Data
- Obtaining the Raw Data Table
- Obtaining Raw Data Details
- Obtaining the Instance Information
- Obtaining the Monitoring Item Information
- Obtaining the Details About a Monitoring Item
- AKSK
- ALARM
- TOPOLOGY
- TRANSACTION
- TRACING
-
APM
- Permissions Policies and Supported Actions
- Appendix
- Change History
- Best Practices(2.0)
- FAQs(2.0)
- Service Overview(1.0)
- Getting Started(1.0)
- Best Practices(1.0)
- User Guide
- API Reference
- SDK Reference
-
FAQs
- General FAQs
- Consultation FAQs
-
Usage FAQs
- How Do I Obtain the AK/SK and Project ID?
- How Do I Obtain the AK/SK by Creating an Agency?
- What Can I Do If No Data Is Found or the Data Is Abnormal?
- How Do I Connect APM to Non-Web Programs?
- How Are Tracing Time Lines Drawn?
- How Does APM Collect Probe Data?
- How Does APM Collect Mesh Data?
- How Do I Calculate the Number of Used Instances?
- How Do I Connect the JBoss Server in Standalone Mode to APM?
- What Can I Do If I Cannot Search for Logs Based on Trace IDs?
- How Do I Deploy APM Probes in CCE Containers?
- What Can I Do If the SSH Tunnel Process Is Abnormal?
- How Can I Do If No Topology or Data Is Displayed After the ICAgent and Java Probes Are Installed?
- Why Are Tomcat Thread Metrics Not Displayed on the JVM Monitoring Page?
- Why Is the Allocated Memory Greater Than the Preset Maximum Memory on the JVM Monitoring Page?
- How Do I Determine Whether an ICAgent Has Been Bound in CCE?
-
More Documents
- User Guide (ME-Abu Dhabi Region)
- API Reference (ME-Abu Dhabi Region)
-
User Guide (2.0) (Kuala Lumpur Region)
-
Service Overview
- What Is APM
- Functions
- Application Scenarios
- Basic Concepts
- Edition Differences
- Permissions Management
-
Metric Overview
- Metric Overview
- Exception
- Basic Monitoring
-
Databases
- C3P0 Connection Pool Monitoring
- Cassandra Monitoring
- ClickHouse Database
- DBCP Connection Pool Monitoring
- Druid Connection Pool Monitoring
- EsRestClient Monitoring
- GaussDB Database
- HBase Monitoring
- Hikari Connection Pool Monitoring
- Jetcd Monitoring
- MongoDB Monitoring
- MySQL Database
- ObsClient Monitoring
- Oracle Database
- PostgreSQL Database
- URLs
- External Calls
- Cache
- Agent Monitoring
- Tomcat Monitoring
- Message Queues
- RPC
- IoT
- Communication Protocol
- Privacy and Sensitive Information Protection Statement
- Data Collection
- Usage Restrictions
- Getting Started
-
User Guide
- Before You Start
- Application List
- CMDB Management
-
Application Metric Monitoring
- Overview
- Application Monitoring Details
-
Application Monitoring Configuration
- Configuration Details
- Configuring the MySQL Monitoring Item
- Configuring the HttpClient Monitoring Item
- Configuring the URL Monitoring Item
- Configuring the JavaMethod Monitoring Item
- Configuring the Druid Monitoring Item
- Configuring the ApacheHttpAsyncClient Monitoring Item
- Configuring the Redis Monitoring Item
- Configuring the Jedis Monitoring Item
- Configuring the HBase Monitoring Item
- Configuring the ApacheHttpClient Monitoring Item
- Configuring the Tomcat Monitoring Item
- Configuring the EsRestClient Monitoring Item
- Configuring the WebSocket Monitoring Item
- Configuring the KafkaProducer Monitoring Item
- Configuring the Hikari Monitoring Item
- Configuring the Exception Monitoring Item
- Configuring the Thread Monitoring Item
- Configuring the GC Monitoring Item
- Configuring the JVMInfo Monitoring Item
- Configuring the JVMMonitor Monitoring Item
- Configuring ProbeInfo Monitoring Item
- Monitoring Item Views
- Tracing
- Application Topology
- URL Tracing
- Resource Tag Management
- Managing Tags
- Alarm Management
- Agent Management
- Configuration Management
- System Management
- Permissions Management
- FAQs
- Change History
-
Service Overview
- General Reference
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Help Center/
Application Performance Management/
FAQs/
Usage FAQs/
How Can I Do If No Topology or Data Is Displayed After the ICAgent and Java Probes Are Installed?
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How Can I Do If No Topology or Data Is Displayed After the ICAgent and Java Probes Are Installed?
Symptom
After the ICAgent and Java probes are installed, no topology or data is displayed on Application Performance Management (APM).
Troubleshooting
- If only the gray circle is displayed in the topology, check whether you are using the basic edition of APM. If yes, switch to the enterprise or professional edition, or click Experience for Free.
- Check whether there are calls in the specified time range. Call relationships are generated only when there are calls in the specified time range. Data will be collected two or three minutes after calls are performed. In addition, check whether the time of the browser (Windows) is the same as that of the target Elastic Cloud Server (ECS).
- Check whether applications (including the OS and Java type) meet usage restrictions.
- Check whether the ICAgent on the host where services reside is normal.
- Check whether applications are correctly connected to APM.
- If you connect an ECS application to APM and start the program as a non-root user, check whether the following commands have been run to modify the permissions on the probe file and output directory before enabling application monitoring:
- If the commands have not been run, run them.
chmod -R 777 /opt/oss/servicemgr/ICAgent/pinpoint/ mkdir -p /paas-apm/collectors/pinpoint chmod -R 777 /paas-apm
- If the commands have been run, continue to check other items.
- If the commands have not been run, run them.
- If you connect an ECS application to APM, check whether Dapm_application (application name) and Dapm_tier (service name) comply with the following naming rule:
Each name must be 1 to 64 characters starting with a letter or an underscore (_). Only lowercase letters, digits, hyphens (-), and underscores are allowed.
- In the navigation pane of the APM console, choose Agent > Configuration and check whether data collection is enabled. If it is disabled, enable it.
Parent topic: Usage FAQs
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