Updated on 2024-12-05 GMT+08:00

Error Codes

Module

Status Code

Error Code

Message

Description

Measure

Common module

400

CFW.00109004

HTTP request error

HTTP request error

Try again later or contact technical support.

400

CFW.00300001

Failed to query the database.

Failed to query the database.

Contact technical support.

400

CFW.00400008

The protected object does not exist.

The protected object does not exist.

Contact technical support.

400

CFW.00800001

An exception occurred when querying ETCD.

An exception occurred when querying ETCD.

Contact technical support.

400

CFW.00800002

An exception occurred when querying ETCD.

An exception occurred when querying ETCD.

Contact technical support.

400

CFW.00800003

An exception occurred when querying ETCD.

An exception occurred when querying ETCD.

Contact technical support.

400

CFW.01100008

Configurations cannot be delivered during cluster scale-out.

Configurations cannot be delivered during cluster scale-out.

Contact technical support.

DNS resolution

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request exists.

Deleting a domain name

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request exists.

Deleting a domain name group

400

CFW.00200004

The domain name group to be deleted is referenced.

The domain name group to be deleted is referenced.

Delete the rules that reference the domain name group and then delete the domain name group.

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request exists.

Updating a domain group

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request exists.

Querying access control logs

400

CFW.00500002

Invalid interval

Invalid interval

Contact technical support.

Querying attack logs

400

CFW.00500002

Invalid interval

Invalid interval

Contact technical support.

400

CFW.00500004

The page jump spacing is too large.

The page jump spacing is too large.

Contact technical support.

Querying traffic logs

400

CFW.00500002

Invalid interval

Invalid interval

Contact technical support.

Querying the protected EIP list

400

CFW.00200030

Incorrect address type

Incorrect address type

Contact technical support.

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

Querying the rule list

400

CFW.00200030

Incorrect address type

Incorrect address type

Contact technical support.

Adding an ACL rule

400

CFW.00200001

The rule direction cannot be empty.

The rule direction cannot be empty.

Check whether the rule direction in the request parameter is empty.

400

CFW.00200005

The address group ID in the request does not exist.

The address group ID in the request does not exist.

Check whether the address group ID carried in the request exists.

400

CFW.00200005

The service group ID in the request does not exist.

The service group ID in the request does not exist.

Check whether the service group ID in the request exists.

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request exists.

400

CFW.00200007

The rule name carried in the request is the same as a rule name in the database.

The rule name carried in the request is the same as a rule name in the database.

Delete duplicate rules from the request.

400

CFW.00200020

Up to 20 ACL rules can be added.

Up to 20 ACL rules can be added.

Reduce the number of ACL rules to be added.

400

CFW.00200025

The time limit of persistent connection is exceeded.

The time limit of persistent connection is exceeded.

Ensure that the duration of the persistent connection is in the range from 1 second to 1000 days.

400

CFW.00200026

The number of persistent connection rules reaches the upper limit.

The number of persistent connection rules reaches the upper limit.

Delete unnecessary persistent connection rules.

400

CFW.00200028

Inconsistent address types

Inconsistent address types

Ensure the address types are the same.

400

CFW.00200032

The engine does not support IPv6.

The engine does not support IPv6.

Contact technical support.

400

CFW.00400007

The types of the added rules are inconsistent.

The types of the added rules are inconsistent.

Ensure the types of the added rules are the same.

400

CFW.00400010

The protocol is not supported by the persistent connection.

The protocol is not supported by the persistent connection.

Ensure the protocol is TCP or UDP.

Updating an ACL rule

400

CFW.00200005

The address group ID in the request does not exist.

The address group ID in the request does not exist.

Check whether the address group ID carried in the request is correct.

400

CFW.00200005

The service group ID in the request does not exist.

The service group ID in the request does not exist.

Check whether the service group ID carried in the request is correct.

400

CFW.00200005

The domain name group in the request does not exist.

The domain name group in the request does not exist.

Check whether the domain name group carried in the request is correct.

400

CFW.00200007

The rule name carried in the request is the same as a rule name in the database.

The rule name carried in the request is the same as a rule name in the database.

Delete duplicate rules from the request.

400

CFW.00200025

The time limit of persistent connection is exceeded.

The time limit of persistent connection is exceeded.

Ensure that the duration of the persistent connection is in the range from 1 second to 1000 days.

400

CFW.00200026

The number of persistent connection rules reaches the upper limit.

The number of persistent connection rules reaches the upper limit.

Delete unnecessary persistent connection rules.

400

CFW.00200028

Inconsistent address types

Inconsistent address types

Ensure the address types are the same.

400

CFW.00400010

The protocol is not supported by the persistent connection.

The protocol is not supported by the persistent connection.

Ensure the protocol is TCP or UDP.

Modifying the priority of an ACL rule

400

CFW.00400002

No operation is required.

No operation is required.

Contact technical support.

Deleting the rule hit count

400

CFW.00400006

An error occurred when the rule hit count is deleted.

An error occurred when the rule hit count is deleted.

Check whether the parameter value is valid.

Creating an east-west CFW instance

400

CFW.00700001

The associated ER does not exist.

The associated ER does not exist.

The associated ER does not exist.

400

CFW.00700002

The associated VPC does not exist.

The associated VPC does not exist.

Check whether the VPC exists.

400

CFW.00700003

The network segments of the associated subnets conflict.

The network segments of the associated subnets conflict.

Ensure the subnet to be created does not overlap with the subnet CIDR block in the existing VPC.

400

CFW.00700004

Failed to create the subnet.

Failed to create the subnet.

Contact technical support.

400

CFW.00700007

ER failed to create a VPC connection

ER failed to create a VPC connection

Contact technical support.

400

CFW.00700012

Failed to modify the route.

Failed to modify the route.

Contact technical support.

400

CFW.00700015

Failed to query VPC quotas.

Failed to query VPC quotas.

Contact technical support.

400

CFW.00700016

Insufficient route table quota for the VPC.

Insufficient route table quota for the VPC.

Delete the existing route table in the VPC.

Changing the east-west protection status

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

Creating a firewall

400

CFW.00600003

The available specifications are empty.

The available specifications are empty.

Contact technical support.

Deleting a firewall

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

Adding an address group

400

CFW.00200001

The address group name is empty.

The address group name is empty.

Check whether the address group name in the request is empty.

400

CFW.00200007

The address group name carried in the request is the same as an address group name in the database.

The address group name carried in the request is the same as an address group name in the database.

Delete duplicate address group names from the request.

400

CFW.00200032

The engine does not support IPv6.

The engine does not support IPv6.

Contact technical support.

400

CFW.00900020

The number of address groups exceeds the upper limit.

The number of address groups exceeds the upper limit.

Delete some address groups.

Adding an address group member list

400

CFW.00200001

The address group member list is empty.

The address group member list is empty.

Check whether the address group member list in the request is empty.

Obtaining the address group list

400

CFW.00200030

Incorrect address type

Incorrect address type

Contact technical support.

Updating an address group

400

CFW.00200005

The address group in the request does not exist.

The address group in the request does not exist.

Check whether the address group carried in the request exists.

400

CFW.00200007

The address group name carried in the request is the same as an address group name in the database.

The address group name carried in the request is the same as an address group name in the database.

Delete duplicate address group names from the request.

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

Deleting an address group

400

CFW.00200004

The address group to be deleted is being referenced.

The address group to be deleted is being referenced.

Delete the rules that reference the address group and then delete the address group.

400

CFW.00200005

The address group in the request does not exist.

The address group in the request does not exist.

Check whether the address group carried in the request exists.

Updating members in an address group

400

CFW.00400004

The member already exists.

The member already exists.

Delete unnecessary address group members.

Adding a service group

400

CFW.00200007

The service group name carried in the request is the same as a service group name in the database.

The service group name carried in the request is the same as a service group name in the database.

Delete duplicate service group names from the request.

400

CFW.00200024

The number of added service groups exceeds the upper limit.

The number of added service groups exceeds the upper limit.

Remove unnecessary service groups and try again.

Adding a member to a service group

400

CFW.00400004

The member already exists.

The member already exists.

Delete unnecessary service group members.

400

CFW.00900030

The total number of services reaches the upper limit.

The total number of services reaches the upper limit.

Delete unnecessary service group members.

Updating a service group

400

CFW.00200005

The service group in the request does not exist.

The service group in the request does not exist.

Check whether the service group in the request exists.

400

CFW.00200007

The address group name carried in the request is the same as an address group name in the database.

The address group name carried in the request is the same as an address group name in the database.

Delete duplicate service group names from the request.

Deleting a service group

400

CFW.00200004

The service group to be deleted is being referenced.

The service group to be deleted is being referenced.

Delete the rules that reference the service group and then delete the address group.

400

CFW.00200005

The service group in the request does not exist.

The service group in the request does not exist.

Check whether the service group in the request exists.

Updating a member in a service group

400

CFW.00400004

The member already exists.

The member already exists.

Delete unnecessary service group members.

Configuring the blacklist or whitelist

400

CFW.00200022

It is not allowed to configuring all IP address segments in the blacklist and whitelist.

It is not allowed to configuring all IP address segments in the blacklist and whitelist.

Set specific IP address segments in the blacklist and whitelist.

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

400

CFW.00200032

The engine does not support IPv6.

The engine does not support IPv6.

Contact technical support.

400

CFW.00400011

Duplicate blacklist and whitelist information.

Duplicate blacklist and whitelist information.

Ensure unique blacklist and whitelist items are added.

400

CFW.00400012

East-west protection does not support IPv6, and the private IP address blacklist and whitelist cannot be delivered.

East-west protection does not support IPv6, and the private IP address blacklist and whitelist cannot be delivered.

Add east-west protection.

400

CFW.00400013

The number of records in the blacklist and whitelist has reached the upper limit (2000).

The number of records in the blacklist and whitelist has reached the upper limit (2000).

Delete unnecessary blacklist or whitelist items.

Updating the blacklist or whitelist

400

CFW.00200005

The blacklist or whitelist item carried in the request does not exist.

The blacklist or whitelist item carried in the request does not exist.

Check whether the blacklist and whitelist items carried in the request exist.

400

CFW.00200005

The blacklist or whitelist item carried in the request does not exist.

The blacklist or whitelist item carried in the request does not exist.

Check whether the blacklist and whitelist items carried in the request exist.

400

CFW.00200022

It is not allowed to configuring all IP address segments in the blacklist and whitelist.

It is not allowed to configuring all IP address segments in the blacklist and whitelist.

Set specific IP address segments in the blacklist and whitelist.

400

CFW.00200032

The engine does not support IPv6.

The engine does not support IPv6.

Contact technical support.

400

CFW.00200036

The CIDR block cannot be changed to a private network segment.

The CIDR block cannot be changed to a private network segment.

Contact technical support.

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

400

CFW.00400011

Duplicate blacklist and whitelist information.

Duplicate blacklist and whitelist information.

Ensure unique blacklist and whitelist items are added.

400

CFW.00200028

Inconsistent address types

Inconsistent address types

Ensure the address types are the same.

Removing a blacklisted or whitelisted item

400

CFW.00200005

The blacklist or whitelist item carried in the request does not exist.

The blacklist or whitelist item carried in the request does not exist.

Check whether the blacklist and whitelist items carried in the request exist.

User-defined IPS rules

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.

Changing the IPS switch status

400

CFW.00200023

Failed to call the background API for modifying the IPS switch status.

Failed to call the background API for modifying the IPS switch status.

Try again later or contact technical support.

400

CFW.00200110

Basic defense cannot be operated.

Basic defense cannot be operated.

Contact technical support.

Changing the EIP protection mode

400

CFW.00200016

Incorrect instance status

Incorrect instance status

Contact technical support.