Updated on 2022-02-22 GMT+08:00

Error Codes

Status Code

Error Codes

Error Message

Description

Solution

400

CTS.0001

The IAM or OBS service is abnormal.

The IAM or OBS service is abnormal.

Contact technical support.

400

CTS.0003

The message body is empty or invalid.

The message body is empty or invalid.

Check the content and format of the message body.

400

CTS.0200

The number of trackers has reached the upper limit.

The number of trackers has reached the upper limit.

Delete or modify trackers no longer needed.

400

CTS.0201

A management tracker has been created.

A management tracker has been created.

Check whether a management tracker is already available.

400

CTS.0202

The value of the tracker_type parameter is incorrect.

The value of the tracker_type parameter is incorrect.

Change its value to system or data.

400

CTS.0203

The value of tracker_name parameter is in an incorrect format.

The value of tracker_name parameter is in an incorrect format.

Modify its value. Ensure that the tracker name is a string of 1 to 32 characters and does not start with an underscore (_) or hyphen (-)

400

CTS.0204

The tracker_name parameter of a management tracker can only be set to system.

The tracker_name parameter of a management tracker can only be set to system.

Change the value of tracker_name to system.

400

CTS.0205

The status parameter can only be set to enabled or disabled.

The status parameter can only be set to enabled or disabled.

Change its value to enabled or disabled.

400

CTS.0206

The data_bucket parameter cannot be included in the message body for a management tracker.

The data_bucket parameter cannot be included in the message body for a management tracker.

Delete the data_bucket parameter.

400

CTS.0207

The tracker_name parameter in the message body cannot be set to system for a data tracker.

The tracker_name parameter in the message body cannot be set to system for a data tracker.

Change the value of tracker_name to a value other than system.

400

CTS.0209

A type of operations on an OBS bucket can be tracked by only one tracker.

A type of operations on an OBS bucket can be tracked by only one tracker.

Change the tracker configurations.

400

CTS.0210

The OBS bucket to track cannot be empty.

The OBS bucket to track cannot be empty.

Select another bucket or ensure that the bucket is not empty.

400

CTS.0211

The tracked OBS bucket does not exist.

The tracked OBS bucket does not exist.

Check whether the bucket name is correctly set.

400

CTS.0212

The tracked OBS bucket cannot be modified.

The tracked OBS bucket cannot be modified.

Withdraw the changes on the OBS bucket.

400

CTS.0213

The OBS bucket used for trace transfer cannot be a tracked OBS bucket.

The OBS bucket used for trace transfer cannot be a tracked OBS bucket.

Select another OBS bucket for trace transfer.

400

CTS.0215

The OBS bucket already exists.

The OBS bucket already exists.

Change the value of bucket_name.

400

CTS.0216

Failed to create a bucket.

Failed to create a bucket.

Contact technical support.

400

CTS.0217

Failed to set a lifecycle rule for the OBS bucket.

Failed to set a lifecycle rule for the OBS bucket.

Contact technical support.

400

CTS.0218

The value of file_prefix_name is in an incorrect format.

The value of file_prefix_name is in an incorrect format.

Modify its value. Ensure that the file prefix name is a string of 0 to 64 characters and contains only letters, digits, underscores (_), hyphens (-), or periods (.)

400

CTS.0219

The operation type cannot be empty.

The operation type cannot be empty.

Select at least one operation type to track.

400

CTS.0220

KMS is not supported.

KMS is not supported.

Contact technical support.

400

CTS.0221

The KMS ID is empty.

The KMS ID is empty.

Check whether the KMS ID is correct.

400

CTS.0222

KMS verification failed.

KMS verification failed.

Check whether the KMS ID is correct.

400

CTS.0225

Only WRITE and/or READ operations on the OBS bucket can be tracked.

Only WRITE and/or READ operations on the OBS bucket can be tracked.

Check whether the input parameters are correctly set.

400

CTS.0231

Invalid bucket name. A bucket name must be a string of 3 to 63 characters, including only lowercase letters, digits, hyphens (-), or periods (.). It must start with a digit or a lowercase letter.

Invalid bucket name. A bucket name must be a string of 3 to 63 characters, including only lowercase letters, digits, hyphens (-), or periods (.). It must start with a digit or a lowercase letter.

Check whether the bucket name is correct.

400

CTS.0300

Query failed.

Query failed.

Try again later or contact technical support.

403

CTS.0002

Authentication failed or you do not have the permissions required.

Authentication failed or you do not have the permissions required.

Check your permissions.

403

CTS.0208

The tracker already exists.

The tracker already exists.

Check whether the tracker exists.

404

CTS.0100

API version query is not supported in CTS.

API version query is not supported in CTS.

Contact technical support.

404

CTS.0214

The tracker does not exist.

The tracker does not exist.

Check whether the tracker has been deleted.

500

CTS.0004

Failed to write data.

Failed to write data.

Contact technical support.

500

CTS.0005

Failed to read data.

Failed to read data.

Contact technical support.

400

CTS.0001

IAM or OBS exception , please check.

IAM or OBS service exception

Please contact technical support

400

CTS.0003

Invalid message body. The message body is empty or invalid.

Body is empty or illegal

Please verify the body content and format

400

CTS.0200

tracker number is Maximum

The number of trackers is full

Delete or modify unwanted trackers

400

CTS.0201

CTS cannot be repeatedly enabled. Check whether CTS has been enabled.

Existing management tracker

Check whether CTS has been enabled

400

CTS.0202

Invalid message body. Tracker tracker_type must be either system or data.

Tracker_type field does not match the format

Please change the corresponding value to system or data

400

CTS.0203

Invalid message body. The tracker_name is a string of 1 to 32 characters and cannot start with underscores or hyphens.

Tracker_name field does not match the format

Please refer to the parameter description for modification.

400

CTS.0204

Invalid message body. The tracker_name value must be system.

The value of the tracker_name field of the management tracker should be system

Please refer to the parameter description for modification.

400

CTS.0205

Invalid message body. Tracker status is required and value must be either enabled or disabled.

The value of status field can only be enabled or disabled

Please change the corresponding value to enabled or disabled

400

CTS.0206

Invalid message body. The data_bucket is not need.

For management tracker, the body cannot have the data_bucket parameter.

Please remove the data_buket parameter

400

CTS.0207

Invalid message body. The tracker_name value cannot be system.

For data tracker, the value of the tracker_name field in the body cannot be system

Please change tracker_name to a value other than system

400

CTS.0209

You cannot create different trackers to record the same type of operations on the same OBS bucket.

Tracking the same type of operation for one bucket

Please change the tracking item

400

CTS.0210

Invalid message body. The OBS bucket for which data operations are to be recorded can not be empty.

The tracked bucket cannot be empty

Please change a bucket or make the bucket not empty

400

CTS.0211

Check bucket failed.The bucket is not exist.

The bucket being tracked does not exist

Please check if the bucket_name is filled in correctly.

400

CTS.0212

The tracked OBS bucket can not be modify.

The tracked obs bucket cannot be modified

Please withdraw the change of the bucket

400

CTS.0213

Invalid message body. The OBS bucket for which data operations are to be recorded and the OBS bucket configured for storing transferred traces cannot be the same.

The tracked bucket is the same as the bucket used for dumping

Please replace the bucket for dumping

400

CTS.0215

Check bucket failed.The bucket is already exist.

The bucket already exists

Please modify bucket_name

400

CTS.0216

Create bucket failed.

Failed to create bucket

Please contact technical support

400

CTS.0217

Set bucket life cycle failed. Contact O&M personnel.

Setting bucket lifecycle rules failed

Please contact technical support

400

CTS.0218

Invalid message body. The file_prefix_name is a string of 0 to 64 characters and can only contain uppercase letters, lowercase letters, digits, hyphens, underscores and periods.

The file_prefix_name field in the body does not match the format

Please refer to the parameter description for modification.

400

CTS.0219

The bucket Bucket operation cannot be empty

Operation type cannot be empty

Please select at least one tracking operation

400

CTS.0220

this region unsupport kms.

This region does not support KMS

Please contact technical support

400

CTS.0221

KMS_ID is null

The kms_id field in the body is empty

Please check if kms_id is correct

400

CTS.0222

Failed to obtain key list from KMS.

KMS verification failed

Please check if kms_id is correct

400

CTS.0300

get query service failed, please check query-Service

Query failed

Please try again later or contact technical support.

403

CTS.0002

The user fails the authentication or does not have permission to this operation.

Role error

Please verify that the role of token is correct

403

CTS.0208

Tracker is existed already.

The tracker already exists

Please check if the tracker already exists

404

CTS.0100

CTS does not support API interface version query.

The current environment does not support API interface version query.

Please contact technical support

404

CTS.0214

The tracker does not exist.

The tracker does not exist

Please check if the tracker has been deleted

500

CTS.0004

Data write exception. Contact O&M personnel.

Failed to write data

Please contact technical support

500

CTS.0005

Data read exception. Contact O&M personnel.

Failed to read data

Please contact technical support