- What's New
- Function Overview
- Service Overview
- Getting Started
- User Guide
- Best Practices
- API Reference
- SDK Reference
-
FAQs
- Must I Use an IAM User (Sub Account) to Configure Transfer on CTS and Perform Operations on an OBS Bucket?
- What Information Is on the Trace List?
- How Will CTS Be Affected If My Account Balance Is Insufficient?
- What Are the Recommended Users of CTS?
- What Will Happen If I Have Enabled Trace Transfer But Have Not Configured an Appropriate Policy for an OBS Bucket?
- Does CTS Support Integrity Verification of Trace Files?
- Why Are There Some Null Fields on the View Trace Page?
- Why Is an Operation Recorded Twice in the Trace List?
- What Services Are Supported by Key Event Notifications?
- How Can I Store Trace Files for a Long Time?
- Why Are user and source_ip Null for Some Traces with trace_type as SystemAction?
- How Do I Find Out Who Created a Specific ECS?
- How Do I Find Out the Login IP Address of an IAM User?
- Why Are Two deleteMetadata Traces Generated When I Buy an ECS in Pay-per-Use or Yearly/Monthly?
- What If I Cannot Query Traces?
- Can I Disable CTS?
- How Do I Make the Log Retention Period 180 Days?
- What Can I Do If a Tracker Cannot Be Created on the CTS Console?
- What Should I Do If I Cannot Enable CTS as an IAM User?
- How Do I Enable Alarm Notifications for EVS?
- Can I Receive Duplicate Traces?
- What Should I Do If I Fail to Transfer Data to an OBS Bucket Authorized by a Key of Another Tenant?
- Does the cts_admin_trust Agency Include OBS Authorization?
- Does CTS Record ECS Creation Failures?
- Glossary
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More Documents
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User Guide (ME-Abu Dhabi Region)
- Service Overview
- Getting Started
- Querying Traces
- Management Trackers
- Data Trackers
- Application Examples
- Trace References
- Cross-Tenant Transfer Authorization
- Verifying Trace File Integrity
- Auditing
- Permissions Management
- Supported Services and Operations
-
FAQs
- Must I Use an IAM User (Sub Account) to Configure Transfer on CTS and Perform Operations on an OBS Bucket?
- What Information Is on the Trace List?
- How Will CTS Be Affected If My Account Balance Is Insufficient?
- What Are the Recommended Users of CTS?
- What Will Happen If I Have Enabled Trace Transfer But Have Not Configured an Appropriate Policy for an OBS Bucket?
- Does CTS Support Integrity Verification of Trace Files?
- Why Are There Some Null Fields on the View Trace Page?
- Why Is an Operation Recorded Twice in the Trace List?
- What Services Are Supported by Key Event Notifications?
- How Can I Store Trace Files for a Long Time?
- Why Are user and source_ip Null for Some Traces with trace_type as SystemAction?
- How Do I Find Out Who Created a Specific ECS?
- How Do I Find Out the Login IP Address of an IAM User?
- Why Are Two deleteMetadata Traces Generated When I Buy an ECS?
- What If I Cannot Query Traces?
- Can I Disable CTS?
- How Do I Enable Alarm Notifications for EVS?
- Can I Receive Duplicate Traces?
- Does CTS Record ECS Creation Failures?
- API Reference (ME-Abu Dhabi Region)
-
User Guide (Paris)
- Service Overview
- Getting Started
- Querying Traces
- Management Trackers
- Application Examples
- Trace References
- Cross-Tenant Transfer Authorization
- Verifying Trace File Integrity
- Auditing
- Permissions Management
- Supported Services and Operations
-
FAQs
- Must I Use an IAM User (Sub Account) to Configure Transfer on CTS and Perform Operations on an OBS Bucket?
- How Will CTS Be Affected If My Account Balance Is Insufficient?
- What Are the Recommended Users of CTS?
- What Will Happen If I Have Enabled Trace Transfer But Have Not Configured an Appropriate Policy for an OBS Bucket?
- Does CTS Support Integrity Verification of Trace Files?
- Why Are There Some Null Fields on the View Trace Page?
- Why Is an Operation Recorded Twice in the Trace List?
- What Services Are Supported by Key Event Notifications?
- How Can I Store Trace Files for a Long Time?
- Why Are user and source_ip Null for Some Traces with trace_type as SystemAction?
- How Do I Find Out Who Created a Specific ECS?
- How Do I Find Out the Login IP Address of an IAM User?
- Why Are Two deleteMetadata Traces Generated When I Buy an ECS?
- What If I Cannot Query Traces?
- Can I Disable CTS?
- How Do I Enable Alarm Notifications for EVS?
- Can I Receive Duplicate Traces?
- Does CTS Record ECS Creation Failures?
- API Reference (Paris)
-
User Guide (Kuala Lumpur Region)
- Service Overview
- Getting Started
- Querying Traces
- Management Trackers
- Trackers
- Organization Trackers
- Application Examples
- Trace References
- Cross-Tenant Transfer Authorization
- Verifying Trace File Integrity
- Auditing
- Permissions Management
- Supported Services and Operations
-
FAQs
- Must I Use an IAM User (Sub Account) to Configure Transfer on CTS and Perform Operations on an OBS Bucket?
- What Information Is on the Trace List?
- How Will CTS Be Affected If My Account Balance Is Insufficient?
- What Are the Recommended Users of CTS?
- What Will Happen If I Have Enabled Trace Transfer But Have Not Configured an Appropriate Policy for an OBS Bucket?
- Does CTS Support Integrity Verification of Trace Files?
- Why Are There Some Null Fields on the View Trace Page?
- Why Is an Operation Recorded Twice in the Trace List?
- What Services Are Supported by Key Event Notifications?
- How Can I Store Trace Files for a Long Time?
- Why Are user and source_ip Null for Some Traces with trace_type as SystemAction?
- How Do I Find Out Who Created a Specific ECS?
- How Do I Find Out the Login IP Address of an IAM User?
- Why Are Two deleteMetadata Traces Generated When I Buy an ECS?
- What If I Cannot Query Traces?
- Can I Disable CTS?
- How Do I Enable Alarm Notifications for EVS?
- Can I Receive Duplicate Traces?
- Does CTS Record ECS Creation Failures?
- API Reference (Kuala Lumpur Region)
-
User Guide (ME-Abu Dhabi Region)
- Videos
- General Reference
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Fault Locating
Scenario
If a resource or an action encounters an exception, you can query operation records of the resource or action in a specified time period and view the requests and responses to facilitate fault locating.
Prerequisites
You have enabled CTS and trackers are running properly.
Procedure (for Old Console)
The following shows how to locate an ECS fault which occurred in a morning.
- Log in to the management console as a CTS administrator.
- Click
in the upper left corner to select the desired region and project.
- Click
in the upper left corner and choose Management & Deployment > Cloud Trace Service. The CTS console is displayed.
- Choose Trace List in the left navigation pane.
- Set filters in sequence and click Query.
NOTE:
Select Management for Trace Type, ECS for Trace Source, ecs for Resource Type, Resource ID for Search By, and enter the ID of the faulty virtual machine (VM). In the upper right corner, select a time range from 06:00:00 to 12:00:00 on the day when the fault occurred. Then, click Query to view the result.
- Check the returned traces, especially the request type and response of each trace. Pay attention to traces whose status is warning or incident, and traces whose response indicates a failure.
- Log in to the management console as a CTS administrator.
- Click
in the upper left corner to select the desired region and project.
- Click
in the upper left corner and choose Management & Deployment > Cloud Trace Service. The CTS console is displayed.
- Choose Trace List in the left navigation pane.
- Select Management for Trace Type, ECS for Trace Source, ecs for Resource Type, and Warning for Trace Status. In the returned traces, locate the trace named createServer.
- Check the trace details and locate the fault based on the error code or error message.
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