Help Center/ Cloud Trace Service/ FAQs/ Product Consulting/ What Do I Do If I Cannot Enable CTS as an IAM User?
Updated on 2025-10-30 GMT+08:00

What Do I Do If I Cannot Enable CTS as an IAM User?

Issue Description

If you fail to enable CTS as an Identity and Access Management (IAM) user, perform the following steps.

Procedure

  1. Check whether the IAM user has the required permission.

    If yes, go to 2.

    If no, contact the CTS administrator (Huawei Cloud account or a user in user group admin) to grant the CTS FullAccess permission to the IAM user. For details, see Assigning Permissions to an IAM User.

  2. If the IAM user has the required permission but cannot enable CTS, check whether CTS is enabled in the central region. If not, enable CTS in the central region using the Huawei Cloud account.