Help Center/ Cloud Trace Service/ User Guide (Kuala Lumpur Region)/ FAQs/ What Can I Do If I Cannot Query Traces?
Updated on 2023-12-15 GMT+08:00

What Can I Do If I Cannot Query Traces?

Background

Traces cannot be queried on the CTS console.

Procedure

  1. Check whether you have configured a proper query time range.

  2. Check whether you have configured filters correctly.

  3. If you still cannot query traces after the preceding steps, submit a service ticket for technical support.