Evaluating a Service

Scenario

Evaluate accepted services.

Procedure

1. Log in to the management console.
2. On the top menu bar, choose Support > Professional Services.

   The My Services page is displayed, listing all your services.

3. Locate a service in the Completed state. Click Evaluate in the Operation column.
   Figure 1 Evaluating a service
   

4. In the Service Rating area, rate each dimension, enter comments, and click Submit.

   The dimensions include complete solution, professional implementation, and timely responses.

   Figure 2 Service rating