Help Center/ Professional Services/ Service Overview/ Service Overview/ Cloudification and Implementation/ Landing Zone Design and Implementation/ Statement of Work (SOW)
Updated on 2025-11-26 GMT+08:00
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Statement of Work (SOW)

Service Overview

As more and more enterprises gradually appreciate the cloud advantages in security, stability, service quality, operation efficiency, and others, they keep migrating their service systems to the cloud. In the all-cloud era, to avoid possible risks in cloud management and security, Huawei Cloud launches the Landing Zone solution to provide unified IT governance of people, finances, resources, permissions, and security compliance. This document provides detailed information on organizational accounts, identity and permissions, data boundaries, network planning, security protection, compliance auditing, operation and maintenance monitoring, and financial management. It aims to help customers maximize the benefits of cloud migration while minimizing risks.

Service Content

  • Design and Implementation for Basic Scenarios

    Service Item

    Service Subitem

    Service Content

    Landing Zone Design for Basic Scenarios – Medium Scale

    Huawei Cloud provides detailed design solutions for five scenarios tailored to customer needs: organizational accounts, identities and permissions, network planning, security, and compliance audit.

    Huawei Cloud helps medium- and large-sized enterprises design and implement a scalable and efficient cloud governance architecture in terms of multi-account organizations, identities and permissions, network, security, and compliance audit.

    Landing Zone Design for Basic Scenarios – Large Scale

    Landing Zone Design for Basic Scenarios – Ultra-large Scale

    Landing Zone Design Service (Corporate Edition) – Basic Package

    Landing Zone Design Service (Corporate Edition) – Incremental Package

    Landing Zone Implementation for Basic Scenarios – Medium Scale

    Huawei Cloud implements a cloud environment based on the designs, including enabling cloud resources and accounts and establishing a multi-account system and a cloud authorization system. Huawei Cloud also builds a cloud infrastructure and configures networks and security settings.

    Landing Zone Implementation for Basic Scenarios – Large Scale

    Landing Zone Implementation for Basic Scenarios – Ultra-large Scale

    Landing Zone Implementation Service (Corporate Edition) – Basic Package

    Landing Zone Implementation Service (Corporate Edition) – Incremental Package
  • High-Level Scenarios – Data Boundary Management

    Service Item

    Service Subitem

    Service Content

    Data Boundary Management Design

    Huawei Cloud provides a detailed design solution for data boundary management that allows you to configure service control policies (SCPs) and guardrail policies for VPC endpoints and resources. This aims to block all unexpected access paths and ensure that only trusted users can access trusted resources from trusted networks.

    Medium- and large-sized enterprises need their data privacy and core data being strictly protected on Huawei Cloud.

    Data Boundary Management Implementation

    Huawei Cloud implements the best practices of enterprise data management based on the data boundary management design.
  • High-Level Scenarios – Cloud Financial Management

    Service Item

    Service Subitem

    Service Content

    Cloud Financial Management Design

    Huawei Cloud designs a hierarchical financial management solution based on the Landing Zone organizational structure and master-member account associations. You can use the master account to centrally view bills, issue invoices, and analyze costs in a refined manner by tags. Timely alerts will be generated for excessive resource consumption of member accounts.

    Medium- and large-sized enterprises need to manage finances in a hierarchical manner.

    Cloud Financial Management Implementation

    Huawei Cloud implements the cloud financial management design.
  • High-Level Scenarios – O&M Management

    Service Item

    Service Subitem

    Service Content

    O&M Management Design

    Huawei Cloud designs O&M and monitoring for resources, events, and logs of multiple accounts based on the Landing Zone organizational structure.

    Medium- and large-sized enterprises want to monitor and maintain their accounts and resources on a regular basis on Huawei Cloud.

    O&M Management Implementation

    Huawei Cloud implements the O&M management design.
  • High-Level Scenarios – Landing Zone Advanced Support

    Service Item

    Service Subitem

    Service Content

    Advanced Support – Basic Package

    This incremental package requires 5 person-days from L2 experts. It applies to additional purchases when customer needs fall below the scope of L6 products in basic or medium-scale scenarios. The required service quantity is determined by project scope, deliverability, and workload.

    Huawei Cloud provides Landing Zone services, including adapting automation scripts, provisioning infrastructure as a service (IaaS) resources, and providing technical enablement. These services help enterprises design and implement a scalable and efficient cloud governance architecture.

    Advanced Support – Advanced Package

    This incremental package requires 5 person-days from L3 experts. It is designed to meet customer requirements that go beyond the scope of the preceding L6 products, including but not limited to adapting automation scripts, provisioning IaaS resources, and providing technical enablement in Landing Zone scenarios. The quantity of service packages needed is determined by customers' project requirements, feasibility, and workload.
  • Landing Zone Governance Optimization

    Service Item

    Service Subitem

    Service Content

    Landing Zone Governance Optimization – Standard – Monthly (Medium Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the five basic Landing Zone scenarios: organizational structure, identities and permissions, network management, security management, and compliance audit. Historical check records can also be queried.

    After medium- and large-sized enterprises deploy a landing zone environment, they govern the five basic scenarios based on Landing Zone best practices on a regular basis.

    Landing Zone Governance Optimization – Standard – Monthly (Large Scale)

    Landing Zone Governance Optimization – Standard – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Medium Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the five basic Landing Zone scenarios: organizational structure, identities and permissions, network management, security management, and compliance audit. Historical check records can also be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 5 person-days.

    Landing Zone Governance Optimization – Standard – Yearly (Large Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the five basic Landing Zone scenarios: organizational structure, identities and permissions, network management, security management, and compliance audit. Historical check records can also be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 10 person-days.

    Landing Zone Governance Optimization – Standard – Yearly (Ultra-large Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the five basic Landing Zone scenarios: organizational structure, identities and permissions, network management, security management, and compliance audit. Historical check records can also be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 15 person-days.

    Landing Zone Governance Optimization – Flagship – Monthly (Medium Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the eight scenarios: organizational structure, identities and permissions, network management, security management, compliance audit, financial management, O&M management, and data boundaries. Historical check records can be queried.

    Landing Zone Governance Optimization – Flagship – Monthly (Large Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Medium Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the eight scenarios: organizational structure, identities and permissions, network management, security management, compliance audit, financial management, O&M management, and data boundaries. Historical check records can be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 5 person-days.

    Landing Zone Governance Optimization – Flagship – Yearly (Large Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the eight scenarios: organizational structure, identities and permissions, network management, security management, compliance audit, financial management, O&M management, and data boundaries. Historical check records can be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 10 person-days.

    Landing Zone Governance Optimization – Flagship – Yearly (Ultra-large Scale)

    After delivery, Huawei Cloud provides governance check and rectification specific to the eight scenarios: organizational structure, identities and permissions, network management, security management, compliance audit, financial management, O&M management, and data boundaries. Historical check records can be queried. Huawei Cloud adapts automation scripts and performs O&M for users within 15 person-days.

Enterprise Scale Description :

  • Medium scale (Landing Zone Design and Implementation for Basic Scenarios): accounts ≤ 10, VPCs ≤ 3, and in the same region
  • Large scale (Landing Zone Design and Implementation for Basic Scenarios): If the requirements are not met in medium-scale scenarios, accounts ≤ 100 and VPCs ≤ 10.
  • Ultra-large scale (Landing Zone Design and Implementation for Basic Scenarios): If the requirements are not met in large-scale scenarios, accounts > 100 or VPCs > 10.
  • Medium scale (Landing Zone Governance Optimization): accounts ≤ 10.
  • Large scale (Landing Zone Governance Optimization): accounts ≤ 100.
  • Ultra-large scale (Landing Zone Governance Optimization): 100 < accounts ≤ 200.
  • Landing Zone Design Service (Corporate Edition) – Basic Package: Large enterprises or government organizations require multiple sets or levels of IT functional accounts for network, security, O&M, or other purposes. Huawei Cloud provides a set of LLD documents for setting up a hybrid landing zone with multiple levels for corporate companies (including two subsidiaries). For the HQ, Huawei Cloud designs the organizational account management, multi-account resource/cost management, and data boundaries. For each subsidiary (with under 10 Huawei Cloud accounts), Huawei Cloud designs identities and permissions, network planning, security, compliance audit, and O&M management.
  • Landing Zone Design Service (Corporate Edition) – Incremental Package: Large enterprises or government organizations require multiple sets or levels of IT functional accounts for network, security, O&M, or other purposes. Huawei Cloud provides an additional set of LLD documents for identities and permissions, network planning, security, compliance audit, and O&M management for multiple subsidiaries (each with under 10 Huawei Cloud accounts).
  • Landing Zone Implementation Service (Corporate Edition) – Basic Package: Large enterprises or government organizations require multiple sets or levels of IT functional accounts for network, security, O&M, or other purposes. Huawei Cloud sets up a hybrid landing zone with multiple levels for corporate companies (including two subsidiaries). For the HQ, Huawei Cloud implements the organizational account management, multi-account resource/cost management, and data boundaries. For each subsidiary (with under 10 Huawei Cloud accounts), Huawei Cloud implements identities and permissions, network planning, security, compliance audit, and O&M management.
  • Landing Zone Implementation Service (Corporate Edition) – Incremental Package: Large enterprises or government organizations require multiple sets or levels of IT functional accounts for network, security, O&M, or other purposes. Huawei Cloud implements an additional set of identities and permissions, network planning, security, compliance audit, and O&M management for each subsidiary (each with under 10 Huawei Cloud accounts).

Prerequisites

  • Customers need to apply for the Landing Zone Design and Implementation service 15 days in advance so that Huawei Cloud can evaluate the business objectives and project delivery plan.
  • Huawei Cloud has obtained the customer authorization to access their service environments. Customers can cooperate with Huawei Cloud to survey service status, collect requirements, design and review solutions, and accept solutions.

Service Scope

  1. Applicable Scope

    Phase

    Activity

    Description

    Survey and evaluation on cloud IT governance

    Survey and evaluation on IT governance

    Huawei Cloud learns customers' IT governance status, collects their IT governance specifications (for example, on security, network, account management, billing, and bill splitting), analyzes the current IT governance architecture, and collects their requirements for cloud IT governance.

    Design and implementation for basic scenarios

    Organizational accounts

    Based on the business structure and IT management mode, Huawei Cloud designs resource grouping in a single account or for multiple accounts to separate responsibilities based on permissions.

    Identities and permissions

    Huawei Cloud designs the cloud identity federation with identity providers (for example, Active Directory or Google) so that existing credentials can be used to access Huawei Cloud.

    Huawei Cloud designs users and user groups, configure permission sets for a single account or multiple accounts, and designs authorization management and credential security.

    Huawei Cloud designs permission boundaries and organization-level guardrail policies for users, user groups, and application identities.

    Network planning

    Huawei Cloud designs public network access, including access via the NAT gateway, elastic IP address (EIP), and proxy servers.

    Huawei Cloud designs multi-region connections between cloud and on-premises data centers or on the same cloud, as well as the connection with third-party clouds.

    Huawei Cloud designs VPC division for service deployment, inter-cloud VPC interconnection, and networks for public services and file systems and Object Storage Service (OBS) buckets in the management area.

    Compliance audit

    Huawei Cloud checks the compliance of resource configurations for cloud asset operations, O&M, security, and reliability as the best practices. Huawei Cloud audits operation logs and permanently stores logs about operations and resource changes.

    Security

    Host security: Huawei Cloud designs protection solutions against vulnerabilities, threats, and attacks to hosts.

    Data security: Huawei Cloud designs solutions for key management, database protection policies, and storage access control.

    High-level scenarios

    Data boundaries

    Huawei Cloud designs security control policies for network and intranet boundaries. Routing tables, ACLs, and security groups are managed based on different permissions. This aims to minimize exposure to network risks.

    Huawei Cloud configures SCPs and guardrail policies for VPC endpoints and resources to block all unexpected access paths based on principles of separation of duty (SOD). This ensures that data and resources can be accessed only by specified users on specified networks or environments. Analysis tools are provided to prove the validity of policy configurations. This way, Huawei Cloud can eliminate data leakage risks caused by privilege credential disclosure or incorrect configurations.

    Cloud financial management

    Hierarchical financial management is designed based on the organizational structure of Landing Zone and master-member account associations.

    Resources in each member account are logically grouped by tag, and costs are split by tag.

    O&M management

    The resource and event management of all member accounts can be viewed and operated in a unified manner.

    The management account centrally manages the log monitoring of other accounts in an organization with multiple accounts.

    Advanced support

    Huawei Cloud provides advanced support services, including adapting automation scripts, provisioning IaaS resources, and providing technical enablement, tailored to customers' service requirements. These services help enterprises design and implement a scalable and efficient cloud governance architecture.

    Landing Zone Governance Optimization

    Governance optimization

    This service is designed to continuously monitor the multi-account cloud environment for compliance with Huawei Cloud Landing Zone best practices. It detects governance risks and rectifies issues to ensure security compliance on the cloud.

    Technical verification

    Technical verification of IT governance solutions

    Huawei Cloud performs technical verification on the Landing Zone IT governance architecture in a customer's test or pre-production environment. The verification covers the multi-account system, single sign-on (SSO), user permissions, identity management, network connectivity, operation audit, and more.

    Solution implementation

    Implementation of IT governance solutions

    Huawei Cloud implements the overall Landing Zone IT governance design solution in a customer's production environment.
  2. Inapplicable Scope
    • Software design, reconstruction, installation, and deployment that are beyond the Landing Zone design scope, such as third-party security, applications, and network software purchased by customers
    • Cloud services that are used for Landing Zone solution verification and implementation, such as Enterprise Router, Direct Connect, Virtual Private Network (VPN), Cloud Firewall (CFW), and Web Application Firewall (WAF)
    • Services that are beyond the Landing Zone scope, such as SecMaster, backup and disaster recovery (DR) design, and resource planning for cloud services (such as big data and databases)
  3. Service Regions

    International Site.

Service Process

Service Deliverables

  • Design and Implementation for Basic Scenarios

    Service Specifications

    Deliverables

    Acceptance Report

    Landing Zone Design for Basic Scenarios – Medium Scale

    Huawei Cloud Landing Zone Design HLD

    Huawei Cloud Landing Zone Implementation LLD

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Landing Zone Design for Basic Scenarios – Large Scale

    Landing Zone Design for Basic Scenarios – Ultra-large Scale

    Landing Zone Design Service (Corporate Edition) – Basic Package

    Landing Zone Design Service (Corporate Edition) – Incremental Package

    Landing Zone Implementation for Basic Scenarios – Medium Scale

    Landing Zone Implementation for Basic Scenarios – Large Scale

    Landing Zone Implementation for Basic Scenarios – Ultra-large Scale

    Landing Zone Implementation Service (Corporate Edition) – Basic Package

    Landing Zone Implementation Service (Corporate Edition) – Incremental Package
  • High-Level Scenarios – Data Boundary Management

    Service Specifications

    Deliverables

    Acceptance Report

    Data Boundary Management Design

    Huawei Cloud Landing Zone Design HLD

    Huawei Cloud Landing Zone Implementation LLD

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Data Boundary Management Implementation
  • High-Level Scenarios – Cloud Financial Management

    Service Specifications

    Deliverables

    Acceptance Report

    Cloud Financial Management Design

    Huawei Cloud Landing Zone Design HLD

    Huawei Cloud Landing Zone Implementation LLD

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Cloud Financial Management Implementation
  • High-Level Scenarios – O&M Management

    Service Specifications

    Deliverables

    Acceptance Report

    O&M Management Design

    Huawei Cloud Landing Zone Design HLD

    Huawei Cloud Landing Zone Implementation LLD

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    O&M Management Implementation
  • High-Level Scenarios – Landing Zone Advanced Support

    Service Specifications

    Deliverables

    Acceptance Report

    Advanced Support – Basic Package

    Huawei Cloud Workload Assessment

    Huawei Cloud Landing Zone Design HLD

    Huawei Cloud Landing Zone Implementation LLD

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Advanced Support – Advanced Package
  • Landing Zone Governance Optimization

    Service Specifications

    Deliverables

    Acceptance Report

    Landing Zone Governance Optimization – Standard – Monthly (Medium Scale)

    Landing Zone Governance Optimization Service Acceptance Report

    Landing Zone Governance Optimization Service Acceptance Report

    Landing Zone Governance Optimization – Standard – Monthly (Large Scale)

    Landing Zone Governance Optimization – Standard – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Medium Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Large Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Ultra-large Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Medium Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Large Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Medium Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Large Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Ultra-large Scale)

Responsibility Matrix

  1. Shared Responsibilities
    • Negotiate and confirm specific IT governance requirements and objectives.
    • Discuss and confirm the project management plan.
    • Negotiate, confirm, and review Landing Zone content.
    • Sign the contract.
  2. Huawei Responsibilities
    • Specify a project owner and notify customers of Huawei personnel changes three working days in advance until the project is accepted.
    • Only use the authorized data for Landing Zone services.
  3. Customer Responsibilities
    • Assign a project owner to assist Huawei Cloud in implementing the Landing Zone Design and Implementation service. The owner is responsible for the coordination and management of both parties, and reviews and accepts the services provided by Huawei Cloud.
    • Provide the service system information, including but not limited to the application architecture, deployment architecture, network architecture, and security requirements.
  4. Responsibility Details

    The following table provides an example responsibility matrix and can be modified as needed.

    "R" represents the responsible party.

    "S" represents the supporting party.

    • Design and Implementation for Basic Scenarios

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      Survey on cloud IT governance

      Survey on IT governance

      R

      S

      2

      Design and implementation for basic scenarios

      Organizational accounts

      R

      S

      3

      Identities and permissions

      R

      S

      4

      Network planning

      R

      S

      5

      Compliance audit

      R

      S

      6

      Security

      R

      S

      7

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      8

      Solution implementation

      Implementation of IT governance solutions

      S

      R
    • High-Level Scenarios – Data Boundary Management

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      High-level scenarios

      Data boundaries

      R

      S

      2

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      3

      Solution implementation

      Implementation of IT governance solutions

      S

      R
    • High-Level Scenarios – Cloud Financial Management

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      High-Level Scenarios – Cloud Financial Management

      Cloud financial management

      R

      S

      2

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      3

      Solution implementation

      Implementation of IT governance solutions

      S

      R
    • High-Level Scenarios – O&M Management

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      High-Level Scenarios –O&M Management

      O&M management

      R

      S

      2

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      3

      Solution implementation

      Implementation of IT governance solutions

      S

      R
    • High-Level Scenarios – Landing Zone Advanced Support

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      High-Level Scenarios – Landing Zone Advanced Support

      Advanced Support

      R

      S

      2

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      3

      Solution implementation

      Implementation of IT governance solutions

      S

      R
    • Landing Zone Governance Optimization

      No.

      Service Process

      Content

      Huawei

      Customer

      1

      Landing Zone Governance Optimization

      Advanced support

      R

      S

      2

      Technical verification

      Technical verification of IT governance solutions

      S

      R

      3

      Solution implementation

      Implementation of IT governance solutions

      S

      R

    If a customer has purchased the Landing Zone implementation service, Huawei Cloud is responsible for implementing the solution.

Acceptance Criteria

Huawei supports both online and on-site acceptance.

Acceptance criteria: Huawei must submit standard deliverables for each service sub-item. If customers accept the deliverables, they need to sign and seal the Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report or click the acceptance link on the Huawei Cloud official website.

  • Design and Implementation for Basic Scenarios

    L6 Service Name

    Acceptance Report

    Landing Zone Design for Basic Scenarios – Medium Scale

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Landing Zone Design for Basic Scenarios – Large Scale

    Landing Zone Design for Basic Scenarios – Ultra-large Scale

    Landing Zone Design Service (Corporate Edition) – Basic Package

    Landing Zone Design Service (Corporate Edition) – Incremental Package

    Landing Zone Implementation for Basic Scenarios – Medium Scale

    Landing Zone Implementation for Basic Scenarios – Large Scale

    Landing Zone Implementation for Basic Scenarios – Ultra-large Scale

    Landing Zone Implementation Service (Corporate Edition) – Basic Package

    Landing Zone Implementation Service (Corporate Edition) – Incremental Package
  • High-Level Scenarios – Data Boundary Management

    L6 Service Name

    Acceptance Report

    Data Boundary Management Design

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Data Boundary Management Implementation
  • High-Level Scenarios – Cloud Financial Management

    L6 Service Name

    Acceptance Report

    Cloud Financial Management Design

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Cloud Financial Management Implementation
  • High-Level Scenarios – O&M Management

    L6 Service Name

    Acceptance Report

    O&M Management Design

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    O&M Management Implementation
  • High-Level Scenarios – Landing Zone Advanced Support

    L6 Service Name

    Acceptance Report

    Advanced Support – Basic Package

    Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report / Huawei Cloud Landing Zone Design and Implementation Service Acceptance Certificate

    Advanced Support – Advanced Package
  • Landing Zone Governance Optimization

    L6 Service Name

    Acceptance Report

    Landing Zone Governance Optimization – Standard – Monthly (Medium Scale)

    Landing Zone Governance Optimization Service Acceptance Report

    Landing Zone Governance Optimization – Standard – Monthly (Large Scale)

    Landing Zone Governance Optimization – Standard – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Medium Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Large Scale)

    Landing Zone Governance Optimization – Standard – Yearly (Ultra-large Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Medium Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Large Scale)

    Landing Zone Governance Optimization – Flagship – Monthly (Ultra-large Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Medium Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Large Scale)

    Landing Zone Governance Optimization – Flagship – Yearly (Ultra-large Scale)

Acceptance Process

  • The acceptance process includes the acceptance of document deliverables provided by Huawei and the implementation and testing of the landing zone environment.
  • The acceptance of document deliverables is subject to the description and requirements in the statement of work (SOW) with focus on the content. If the content of the deliverables complies with the SOW, the deliverables should pass the acceptance. A few formatting or description issues should not be used as the reason for rejecting the deliverables. However, Huawei should modify the issues within a reasonable period of time as required by customers.
  • Landing Zone implementation, testing, and acceptance shall be performed based on the content in the document deliverables. Huawei shall provide an acceptance checklist based on the document deliverables and reviewed and agreed by customers. The customers shall accept and confirm all items in the checklist.
  • Huawei outputs the project deliverables, checks their validity, and then submits an acceptance application.
  • Customers review the deliverables and sign the Huawei Cloud Landing Zone Design and Implementation Service Acceptance Report after the deliverables pass the review. If a deliverable does not meet requirements, Huawei shall revise it based on comments provided and then resubmit it for acceptance.
  • Customers provide comments to Huawei within [three] working days after receiving the deliverables. If Huawei does not receive any written comments from customers within [three] working days of submission, the deliverables are deemed to have been accepted.