Updated on 2024-05-28 GMT+08:00

Billing

This section describes the billing of the Huawei Cloud O&M Service (International Website) billing policy, including billing items, billing modes, changes, renewals, and arrears.

Billing Items

Service

Specifications

Billing

Unit Price (USD)

Pricing Basis

Health Check Service

Health Check Service

One-off payment based on the number of resources

Number of resources ≤ 10: 10,000 (startup price)

10 < Number of resources ≤ 1,000: 10 per resource

Number of resources > 1,000: 8 per resource

Per order

Cloud Operation Support Service

8/5 onsite O&M Service

Yearly/Monthly

30,000

Per month

360,000

Per year

24/7 onsite O&M Service

Yearly/Monthly

130,000

Per month

1,560,000

Per year

Stability Improvement Service

Standard Edition

One-off payment based on the number of resources

Number of resources ≤ 100: 60,000 (startup price)

100 < Number of resources ≤ 1,000: 50 per resource

Number of resources > 1,000: 40 per resource

Per order

Premium Edition

One-off payment based on the number of resources

Number of resources ≤ 100: 100,000 (startup price)

100 < Number of resources ≤ 1,000: 100 per resource

Number of resources > 1,000: 80 per resource

Per order

Key Event On-Duty Service

Basic Edition

One-off payment based on the number of orders placed

10,000

Per order

Standard Edition

One-off payment based on the number of orders placed

45,000

Per order

Remote Assurance Support

One-off payment based on the number of days purchased

6,000

Day

Onsite Emergency Response

One-off payment based on the number of days purchased

2,000

Day

  • The number of resources is defined as follows:

    1 resource = 1 ECS/1 BMS/1 CCE cluster/1 RDS DB instance/1 GaussDB instance. Health checks of network, security, storage, and middleware resources are free.

  • Cloud Operation Support Service must be sold to customers with the Enterprise support plan.
  • An additional $2,000 USD per day will be charged for onsite service. The service shall be provided within the remote management period, and the onsite support days cannot exceed the number of remote support days.
  • Restrictions:
    • Stability Improvement Service: The number of pressure test cases cannot exceed 10 and the number of drill scenarios cannot exceed 20. The billing items described above do not include stress test resources.
    • Key Event On-Duty Service: The number of stress test cases cannot exceed 5. The billing items described above do not include stress test resources.

Billing Modes

  • Health Check Service

    One-off payment based on the number of resources.

  • Cloud Operation Support Service

    Monthly or yearly payment.

  • Stability Improvement Service

    One-off payment based on the number of orders and resources.

  • Key Event On-Duty Service

    One-off payment based on the number of orders, and day-based payment for remote assurance and onsite emergency response.

Billing Mode Changes

  • Health Check Service

    Health Check Service can be unsubscribed.

  • Cloud Operation Support Service

    Cloud Operation Support Service can be unsubscribed and cannot be upgraded or downgraded.

  • Stability Improvement Service

    Stability Improvement Service can be unsubscribed and cannot be upgraded or downgraded.

  • Key Event On-Duty Service

    Key Event On-Duty Service can be unsubscribed and cannot be upgraded or downgraded.

Renewal

  • The validity period of Health Check Service and Stability Improvement Service is one year. Make sure that you use them within the validity period. Buy again if you want to use it after the service expires.
  • Cloud Operation Support Service will be stopped after it expires. To avoid unnecessary loss, renew the service in a timely manner. You can renew the service on the management console. For details, see Renewal Management
  • Key Event On-Duty Service is a one-time service and cannot be renewed. Buy again if you want to use it again.

Expiration and Overdue Payment

  • The validity period of Health Check Service and Stability Improvement Service is one year. Make sure that you use them within the validity period. Buy again if you want to use it again.
  • Cloud Operation Support Service will be stopped after it expires. To avoid unnecessary loss, renew the service in a timely manner.
  • Key Event On-Duty Service is a one-time service and cannot be renewed. Buy again if you want to use it again.