更新时间:2024-02-23 GMT+08:00
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错误码

功能说明

客户调用华为云开放的运营能力接口时,响应正文中包含错误码和错误码描述。

  • 状态码4xx:由于明显的客户端错误(例如,格式错误的请求语法、参数错误等),华为云会返回4xx错误码,请及时检查请求消息的正确性,重新发起请求。
  • 状态码5xx:由于华为云系统原因,导致无法完成明显有效请求的处理,可及时联系华为云客服处理。

返回体格式

{
  "error_code": "xxxx",
  "error_msg": "xxxx"
}

错误码说明

表1 错误码

状态码

错误码

错误码信息

错误码描述

200

CBC.0000

Success.

成功。

403

CBC.0150

Access denied. The customer does not belong to the website you are now at.

访问拒接,不是本站点客户。

400

CBC.18000016

Insufficient permissions. Contact your associated partner.

权限不足,请联系您的合作伙伴。

200

CBC.3002

The resource has been locked.

资源被锁定。

200

CBC.3006

Unsupported cloud service type.

云服务类型不支持。

200

CBC.3016

Expired resources exist.

存在过期资源。

200

CBC.30050007

It is not a primary resource, and the renewal quotation is not allowed.

资源非主资源,不允许续费询价。

200

CBC.30050008

The period type or number of periods for the resource does not exist.

资源不存在对应的的周期类型或周期数。

200

CBC.30050009

The resources do not exist or has been deleted due to expiration.

资源已过期删除或不存在。

200

CBC.30050010

This operation is not allowed because some resources are included in the unpaid orders.

当前操作的资源中,有资源包含在您的待支付的订单,不能进行当前操作。

200

CBC.30050011

The resources are being unsubscribed from or changed.

资源正在退订或者变更。

200

CBC.30050013

The product cannot be renewed.

该产品不支持续费。

200

CBC.3106

The order status has changed and no payment can be made.

订单状态已发生变更,不能进行支付操作。

200

CBC.3112

The coupon or stored-value card has been used.

优惠券或储值卡已被使用。

200

CBC.3124

Resources have been unsubscribed from.

资源已经退订。

200

CBC.3144

Resources are being unsubscribed from or changed.

资源正在退订或者变更。

200

CBC.3128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

资源无已续费周期或续费周期已生效,不支持退订续费周期。

200

CBC.3141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

云服务配额或容量不足或规格发生变化。

200

CBC.3155

Insufficient enterprise project fund quota, or invalid project.

企业项目资金配额不足/项目不可用。

200

CBC.3162

The add-on package you purchased does not meet payment requirements.

您购买的加油包不满足支付条件。

200

CBC.3185

The cloud service can only be unsubscribed from as a whole.

云服务必须整体退订。

200

CBC.3605

Automaticrenewal has been canceled and you cannnot perform the current operation.

自动续费已取消,不可进行当前操作。

200

CBC.3638

Subscription to bandwidth add-on packages cannot be renewed.

带宽加油包不能续费。

200

CBC.3640

Bandwidth add-on packages cannot be unsubscribed from.

有加油包的资源,不能退订。

200

CBC.5023

The account type does not match the association type.

账户类型与合作伙伴关联类型不匹配。

200

CBC.5041

Resources in this order have been unsubscribed.

该订单中的资源已经退订。

200

CBC.5042

Resources cannot be found.

资源无法找到。

200

CBC.6001

Required param resource id or riInstanceId is null or empty.

资源ID或者预留实例ID为空。

200

CBC.6055

Calculate result exceeds max value.

询价结果超过金额最大限制。

200

CBC.6006

The required product cannot be found.

找不到您询价的产品。

400

CBC.0100

parameter error.

输入参数校验失败。

400

CBC.0101

Invalid parameter.

参数无效。

400

CBC.18000014

Inactive Cost Management.

未开通成本中心。

400

CBC.18000030

Cost data query is not supported when associated accounts are unbound.

不支持查询未与主客户关联的账号的成本数据。

500

CBC.30000010

Invalid order (maybe the order does not exist), unable to operate.

无效订单(可能是订单不存在),不能进行操作。

400

CBC.30000052

The resource or account has been already frozen.

已冻结,不能执行此操作。

400

CBC.30010001

Auto-renewal not supported. Selected resources no longer available.

您所购买的产品已下架,不支持自动续费。

400

CBC.30010035

resource deleted.

资源已被删除。

400

CBC.30010036

Renewal is only supported for primary resources.

续费的资源非主资源,不允许续费。

400

CBC.30050006

Automatic order payment failed.

订单自动支付失败。

400

CBC.30050012

Duplicate resource ID.

存在重复的资源ID。

400

CBC.5003

Insufficient balance.

余额不足。

400

CBC.5037

The invoice amount is zero.

无可开票金额。

400

CBC.50000020

The coupon can only be allocated to the specified recipient.

该代金券只适用于指定客户。

400

CBC.50000021

The recipient specified for the quota is not a customer of the tier-2 reseller.

此额度的指定客户不是该二级经销商的子客户。

400

CBC.50010085

Customer association not allowed. The account of this partner has been restricted.

该伙伴企业目前处于受限状态,无法拓客创建关联关系。

400

CBC.50010086

Customer association not allowed. This partner is a Huawei Cloud reseller, and the account of its associated distributor has been restricted.

该伙伴是云经销商,其关联的总经销商企业目前处于受限状态,无法拓客创建关联关系。

400

CBC.50010105

Failed to allocate a coupon quota to the reseller who is withdrawing from the Distribution Partner Program.

无法给退出中的云经销商发放代金券额度

400

CBC.70300008

Only an enterprise master account can send SMS verification codes.

非企业主不能发送短信验证码。

400

CBC.70600026

Huawei Cloud cannot review the information you submitted for real-name authentication. Contact your account manager.

抱歉,华为云暂无法审核您提交的实名认证信息,请联系您的客户经理协助。

400

CBC.70900002

You can only create an enterprise member account through the HIS platform.

您的账号需要通过华为云HIS平台创建企业子账号。

400

CBC.8003

The customer has a negative consumption bill cycle or order is not included in the billing bill cycle or order set.

客户有负向消费的账期或订单未包含在本次开票账期或订单集合内。

400

CBC.8007

Marketplace does not support billing by bill cycle.

云商店开票不支持按账期开票。

400

CBC.8008

Invoices are issued based on orders. The request contains multiple same orders (reserved).

按订单开票,请求中存在多个相同的订单(预留)。

400

CBC.8009

Invoices are issued by bill cycle. The request contains multiple same bill cycles.

按账期开票,请求中存在多个相同的账期。

400

CBC.8012

The invoice remarks or enterprise registration address contains characters that cannot be parsed by the GBK.

发票备注或企业注册地址中包含gbk无法解析的字符。

400

CBC.8016

The billing amount of an electronic invoice cannot exceed US$1 million.

电子票的开票金额不得高于100万。

400

CBC.8202

The invoice cloud is not interconnected. Electronic invoices cannot be issued.

未对接发票云,暂不支持开具电子发票。

400

CBC.8207

Inaccurate billed amount

开票金额不正确。

400

CBC.8210

The actual invoicing amount cannot be greater than the permitted invoicing amount.

开票金额不能大于实际可开票金额。

400

CBC.8211

The actual invoicing account cannot be greater than the permitted invoicing account.

开票金额小于最低可开票金额。

400

CBC.8214

The subscriber account is locked.

用户账号已被冻结。

400

CBC.8215

3: Real-name authentication failed.

用户实名认证失败。

400

CBC.8216

Individual invoices cannot be issued as special invoices.

个人发票不允许开专票。

400

CBC.8217

* Lessor Taxpayer Identification Number (Uniform Social Credit Code)

纳税人识别号或统一社会信用代码校验失败。

400

CBC.8218

Invoices are issued by order. The order list is empty or the number of orders exceeds the maximum (reserved).

按订单开票,订单列表为空或者超过最大条数(预留)。

400

CBC.8224

Postpaid users cannot be billed by order on HUAWEI CLOUD.

后付费用户华为云开票不支持按订单开票。

400

CBC.8232

Value added tax (VAT) special invoices cannot be issued for E-invoices.

电子发票不可开具增值税普通发票。

400

CBC.99000004

An exception occurred when the customer authorized rights to the partner.

客户向伙伴授权时发生异常。

400

CBC.99000011

Set commercial discounts

设置折扣失败。

400

CBC.99000012

The quota does not exist or the quota status is incorrect.

额度不存在或者额度状态不正确。

400

CBC.99000013

Specifies the preference amount.

优惠券额度不足。

400

CBC.99000014

The coupon cannot be sent to customers of this cooperation type.

该券不能发给该合作类型的客户。

400

CBC.99000015

Coupons cannot be issued to BPs based on the quota.

额度不能给BP自己发券。

400

CBC.99000016

The customer does not exist or is not a customer of the partner.

该子客户不存在或者不是该伙伴子客户。

400

CBC.99000017

The quota has not taken effect or has expired.

额度未生效或者已过期。

400

CBC.99000018

The maximum value cannot be smaller than the minimum value.

券面值不得小于最小值。

400

CBC.99000019

The minimum value cannot be greater than the maximum value.

券面值不得大于最大值。

200

CBC.99000020

The number of customers exceeds the license limit.

券数量超过最大限制。

200

CBC.99000021

The total face value of coupons cannot exceed the total face value.

券总面值不允许超过总面值。

400

CBC.99000022

The coupon can be sent only to the associated customer for the first time.

该券只能发给首次关联的子客户。

400

CBC.99000023

The cloud service limit or product limit of the coupon exceeds the limit.

券的云服务限制、产品限制超出额度的限制。

400

CBC.99000024

The coupon usage limit (subscription type list) is not within the limit range.

券的使用限制条件配置(订购类型列表),不在额度配置的限制条件范围内。

400

CBC.99000025

This type of partners cannot issue coupons to themselves.

该类伙伴不能给自己发券。

400

CBC.99000026

Incorrect verification code.

验证码错误。

400

CBC.99000027

Expired verification code.

验证码过期。

400

CBC.99000029

The mobile number already exists.

手机号码已存在。

400

CBC.99000030

The mobile number exceeds the limit.

手机号码超出限制。

400

CBC.99000031

Invalid DomainName.

DomainName无效。

400

CBC.99000034

Currently, registration with HUAWEI CLOUD is not available to users in this country.

目前不支持该国家客户注册华为云。

400

CBC.99000036

Invalid password.

客户密码格式不合法。

400

CBC.99000037

You do not have the permission to operate this Huawei Cloud reseller.

您没有操作该云经销商的权限。

400

CBC.99000038

The account name already exists.

客户登录名已经存在。

400

CBC.99000039

xAccountId exists.

xaccountId重复。

400

CBC.99000041

Only the unified discount can be queried.

只支持查询统一折扣。

400

CBC.99000043

Business owner fails to grant/recover to business subcustomer.

企业主账号向企业子账号拨款/回收失败。

400

CBC.99000046

Insufficient budget.

预算不足。

400

CBC.99000047

Balances account not exist

账户不存在。

400

CBC.99000049

BindType can not be resale.

转售子客户无账户余额。

400

CBC.99000082

You have exceeded the maximum verification code requests allowed.

客户发送验证码次数超过限制。

400

CBC.99000086

Ensure that you are associated with the member account for the independent accounting and your account has the same legal person with that of the member account.

不存在正常的企业主子关系,需企业主子同一法人且企业子财务独立模式。

400

CBC.99000087

An error occurred. Try again later.

抱歉,当前操作出现异常,请稍后再试。

400

CBC.99000088

We have received your payment and it is currently being processed. Please do not attempt to make the payment again.

抱歉,支付处理中,请勿重复操作。

400

CBC.99000089

The current operation can only be performed on combined orders.

抱歉,当前订单号不能操作,请使用组合交易单号操作。

400

CBC.99000092

Incorrect subscription period.

订购周期校验失败。

400

CBC.99003004

The resource has dependencies.

资源存在依赖。

400

CBC.99003012

The resource ID does not exist.

资源ID不存在。

400

CBC.99003016

The resources have expired and been deleted or do not exist.

资源已过期删除或不存在。

400

CBC.99003100

This operation is not allowed because some resources are included in your orders to be paid.

当前操作的资源中,有资源包含在您的待支付的订单,不能进行当前操作。

400

CBC.99003106

The order status has changed and no payment can be made.

订单状态已发生变更,不能进行支付操作。

400

CBC.99003108

Unavailable discount.

您选择的折扣不可用。

400

CBC.99003110

The order has not been paid before the expiration time. Please re-submit the order.

订单已经过了支付截止时间,请重新提交订单。

400

CBC.99003112

The coupon or stored-value card has been used.

优惠券或储值卡已被使用。

400

CBC.99003115

An error occurred. Try again later.

抱歉,当前操作出现异常,请稍后再试。

400

CBC.99003116

The restriction to selected coupon regulates that the coupon cannot be used with the discount at the same time.

选择的优惠券限制不能和折扣同时使用。

400

CBC.99003117

The selected discount is less than the minimum discount rate configured for the selected coupon.

Note: For example, if the minimum discount rate configured for a coupon is 90% and the selected discount is less than 90% in all order lines, the discount cannot be used.

选择的优惠券配置了最小折扣比例,而选择的折扣小于这个折扣比例。

例如:优惠券配置的最小折扣比例为90%,而选择的折扣在所有订单行上都小于90%,则该折扣不可使用。

400

CBC.99003124

Resources have been unsubscribed from.

资源已经退订。

400

CBC.99003128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

资源无已续费周期或续费周期已生效,不支持退订续费周期。

400

CBC.99003141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

云服务配额或容量不足或规格发生变化。

400

CBC.99003144

Resources are being unsubscribed from or changed.

资源正在退订或者变更。

400

CBC.99003147

Discounts and cash coupons cannot be used together.

代金券和折扣券不能同时使用。

400

CBC.99003151

This discount cannot be used together with other discounts.

您选择的折扣不可与其他折扣一起使用。

400

CBC.99003154

The sum of the existing and renewal durations has exceeded the maximun. Select another renewal duration.

资源已购买时长加本次续费时长后已超过最大值,请重新选择续费时长。

400

CBC.99003155

Insufficient enterprise project fund quota, or invalid project.

企业项目资金配额不足/项目不可用。

400

CBC.99003156

Coupons applicable to Marketplace products cannot be used together with dedicated coupons.

云商店券和专用代金券不能同时使用。

400

CBC.99003162

The payment time must be earlier than the specified effective time.

支付时间超过设定的生效时间。

400

CBC.99003185

The cloud service can only be unsubscribed from as a whole.

云服务必须整体退订。

400

CBC.99003198

Insufficient organization budget.

企业组织预算不足。

400

CBC.99003602

Automatic renewal is not supported for expired or frozen resources.

资源已过期或被冻结,不允许自动续费。

400

CBC.99003605

Theautomatic renewal has been canceled. The current operation cannot be performed.

自动续费已取消,不可进行当前操作。

400

CBC.99003608

Select products cannot be changed to pay-per-use.

严选产品不能设置转按需。

400

CBC.99003609

The billing mode of this product type cannot be converted into pay-per-use.

该产品类型不支持转按需。

400

CBC.99003610

The billing mode of resources in the retention period cannot be converted into pay-per-use.

保留期资源不能转按需。

400

CBC.99003611

The billing mode of pay-per-usage packages cannot be converted into pay-per-use.

按需套餐包不能设置转按需。

400

CBC.99003622

The billing mode of solutions cannot be converted into pay-per-use.

解决方案产品不能设置转按需。

400

CBC.99003623

Cannot be converted into the pay-per-use billing mode because there are transactions being processed.

存在其他处理中交易不能转按需。

400

CBC.99003624

Cannot be converted into the pay-per-use billing mode because the resource has been frozen due to security reasons.

违规冻结资源不允许设置转按需。

400

CBC.99003625

Freeze resources cannot be changed to pay-per-use.

公安冻结资源不允许设置转按需。

400

CBC.99003626

Cannot be converted into the pay-per-use billing mode because this account has been frozen.

账号已经被冻结,不允许设置转按需。

400

CBC.99003631

Unsubscribed,deleted, and released resources cannot be renewed.

退订/删除/释放的资源不能续费。

400

CBC.99003634

Resources in discount packages must be renewed as a whole and cannot be renewed together with other resources.

参与优惠套餐活动的资源需要整体续费,不能和其他资源一起续费。

400

CBC.99003638

Subscription to bandwidth add-on packages cannot be renewed.

带宽加油包资源不能续费。

400

CBC.99003643

Unsubscriptionis not allowed for cloud services that have been invoiced.

已开发票的云服务不允许退订

400

CBC.99003645

Unsubscription not supported for the service type of the resource.

该类型的云服务不支持退订。

400

CBC.99003647

Unsubscription not supported for this pay-per-use package.

该按需套餐包不支持退订。

400

CBC.99003649

Unsubscription not supported for cloud services in trial use.

试用云服务不支持退订。

400

CBC.99003650

Unsubscription not supported for this cloud service from the KooGallery.

云市场中的该云服务不允许退订。

400

CBC.99003651

Unsubscription not supported. An operation associated with this instance is in progress.

交易正在进行中,不可以退订。

400

CBC.99003652

Unsubscription is not supported for DevCloud packages.

软开云套餐不能退订。

400

CBC.99003654

This renewal period cannot be canceled because it includes an add-on bandwidthpackage.

存在带宽加油包,不允许退订续费周期。

400

CBC.99003656

Unsubscription not supported for resources frozen due to security reasons.

已经被公安冻结的云服务不支持退订。

400

CBC.99004006

Failed to verify the mobile number.

手机号校验失败。

400

CBC.99004008

Invalid verification code.

有验证码,但是已经失效。

400

CBC.99004009

The verification code is available, but the number of verification failures is greater than 3.

有验证码,但是校验失败次数已经大于3。

400

CBC.99004010

The verification code entered is incorrect.

校验客户端输入的验证码错误。

400

CBC.99005001

You has not been a partner.

非合作伙伴。

400

CBC.99005003

Your balance is insufficient.

余额不足。

400

CBC.99005010

Orders in this state cannot be canceled.

订单状态不允许取消。

400

CBC.99005036

The customer does not support payment via interface.

该客户不支持使用接口支付。

400

CBC.99005026

The order is not a degrade or unsubscription order.

该订单不是降配或者退订订单。

400

CBC.99005042

The resource cannot be found or unsubscribed from.

资源无法找到或者不能退订。

400

CBC.99006006

Product not found.

产品未发现。

400

CBC.99006016

Failed to query coupon information.

查询优惠券信息失败

400

CBC.99006017

Failed to query customer details.

查询客户信息失败

400

CBC.99006024

Failed to query product information.

查询产品信息失败

400

CBC.99006050

Incorrect usage measurement unit.

使用量单位错误。

400

CBC.99006055

The queried amount exceeds the upper limit.

询价结果超过金额最大限制。

400

CBC.99006066

An error occurred during the query of the fee information.

查询费用信息错误。

400

CBC.99006073

项目不存在。

Project not found.

400

CBC.99006074

The billing item does not exist.

计费因子不存在。

400

CBC.99006093

Failed to obtain tax rate information.

获取不到税率信息。

400

CBC.99007000

Can not find customer.

客户不存在。

400

CBC.99007004

The initiated service operation does not meet the service check item requirement.

发起的业务操作存在不满足的业务检查项。

400

CBC.99007009

The transaction ID is duplicated.

交易事务ID重复。

400

CBC.99007181

The validity period of the transferred or recovered credit line has expired.

划拨或回收的信用额度的有效期已过期。

400

CBC.99007197

Your IP has been throttled.

您的IP已经被限流。

400

CBC.99007490

You are not allowed to develop customers or create enterprise member accounts because you are now withdrawing from the Distribution Partner Program.

您的账号关联的是退出中的云经销商,禁止创建企业子。

400

CBC.99008040

Too many attempts.

操作频繁。

400

CBC.50000010

Coupon issuance not supported. Your coupon quota has been converted.

您已是伙伴用券模式,无法发放代金券。

401

CBC.0154

Invalid or expired token.

token非法/过期。

403

CBC.0150

Invalid operation.

非法操作。

403

CBC.0151

Access denied.

访问拒绝。

403

CBC.0155

The request was a valid request, but the server is refusing to respond to it.

不允许执行当前请求。

403

CBC.8225

Billing by received amount can only be initiated by CBC (reserved).

按到款开票只允许从CBC发起(预留)。

429

CBC.0250

Connection request control triggered.

消息流量控制。

500

CBC.0999

Other errors.

其他错误。

500

CBC.7001

Failed to allocate money to the member account because the primary account is not associated with the sub-account.

企业主账号与子账号不存在关联,不能直接向企业子账号拨款。

500

CBC.7004

The initiated service operation does not meet the service check item requirement.

发起的业务操作存在不满足的业务检查项。

500

CBC.7181

the validity period of the credit line allocated or recovered has expired.

划拨或回收的信用额度的有效期已过期。

500

CBC.7228

Invalid password.

客户密码格式不合法。

500

CBC.8005

No report data.

消费子表数据为空。

500

CBC.8006

Failed to obtain the subscription entity of the subscriber.

获取用户所在签约主体失败。

500

CBC.8203

Value added tax (VAT) special invoices cannot be issued for E-invoices.

电子发票不可开具增值税专用发票。

500

CBC.8209

The bill cycle list is empty or the number of bill cycles exceeds the maximum.

按账期开票,账期列表为空或者超过最大条数。

500

CBC.8231

Outstanding amount.

欠费金额错误。

500

CBC.99007461

You have unfinished allocation or withdrawal tasks. Please try again later.

您当前存在尚未完成的拨款或回收任务,请稍后再试。

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