Question Summary

Product Consultation

• Can I Migrate Servers from Other Clouds to Huawei Cloud Using SMS?
• Can I Ask Huawei Cloud Technical Support to Help Me Migrate Services?
• How Do I Migrate an ECS from One Account to Another Using SMS?
• How Do I Migrate an ECS from One Region to Another Using SMS?
• Can I Migrate Workloads to a Flexus cloud server, DeH, DeC, Kunpeng ECS, or BMS Using SMS?
• Can I Migrate ECSs from Huawei Cloud to On-Premises Environments or Other Clouds Using SMS?
• How Do I Obtain an AK/SK Pair for a Huawei Cloud Account?
• How Do I Obtain an AK/SK Pair for an IAM User?
• Does SMS Support Resumable Data Transfer?
• How Do I Display the OS Name of a Target Server on the ECS Console?
• How Do I Create a Target Server That Meets the SMS Requirements?
• Can I Use SMS to Migrate Self-built Databases, Big Data Services, or Websites Deployed on a Source Server?
• How Do I Obtain the SMS Domain Name?
• Do I Need to Activate the Windows OS and Paid Software After the Migration Is Complete?

Billing

How Is SMS Billed?

OS Compatibility and Migration Restrictions

• What OSs Can Be Migrated by and What Are the Restrictions on Using SMS?
• How Do I Resolve Error "Inconsistent firmware type. Source: UEFI, Target: BIOS" When I Create a Migration Task?

Migration Duration

• How Do I View the Remaining Migration Time?
• How Long Does a Migration Take?
• How Do I Speed Up Migration?
• Why Does the Migration Speed Fluctuate?
• Why Does the Migration Stay at a Stage for a Long Time?
• What Factors Affect the Migration Speed?

Migration Network

• SMS.380x SSH Connection Failures
• SMS.1807 Failed to Connect to the Target Server. Check Whether Its IP Address Is Reachable and Confirm that Port 8900 Is Enabled
• SMS.0203 Connection from Source Server to API Gateway Timed Out
• How Do I Restore the Connection Between the Agent and SMS?
• Why the Migration Progress Is Suspended or Slow?
• How Do I Set Up a Secure Migration Network for Using SMS?
• How Do I Prepare a Target Server Before the Migration?
• How Do I Configure Security Group Rules for Target Servers?

Known Errors and Solutions

• SMS.0202 AK/SK Authentication Failed. Ensure that the AK and SK Are Correct
• SMS.0203 Connection from Source Server to API Gateway Timed Out
• SMS.0204 Insufficient Permissions. Obtain the Required Fine-Grained Permissions
• SMS.380x SSH Connection Failures
• SMS.6517 rsync Not Installed on the Source Server
• 4.10.42 SMS.6563 File initrd or initramfs of the xxxx version not found under /boot directory. For solution, see SMS API Reference.

Agent Installation and Startup

• How Do I Download and Install the Agent on Source Servers?
• Why Is My Target Server Locked During the Migration?
• How Do I Unlock a Target Server Manually?
• Why Does the Agent Not Start the First Time I Launch It?
• SMS.1902 Failed to Start the I/O Monitoring Module
• How Do I Resolve Error "utf-8 codec can't decode byte 0xce in position0: invalid continuation byte" When I Start the Agent?

Disk Management

• Why Was a 40-GB EVS Disk Added to the Target Server During the Migration?
• How Do I Resize Partitions and Disks When I Migrate a Windows Source Server?
• How Do I Shrink the Disk Partitions on a Windows Source Server?
• How Do I Resolve Error "Some disks on the target server are smaller than those on the source server. Select another target server" When I Configure the Target Server?
• How Do I Resolve Error "Target server has fewer disks than source server. Select another target server" When I Configure the Target Server?

Migration or Synchronization Failures

• After the Migration Is Complete, How Do I Replicate Any New Data from the Source Server to the Target Server?
• What Do I Do If the SMS-Agent Exits Suddenly and Disconnects a Windows Source Server from the SMS Console During a Migration?

Target Server Configuration and Launch

• What Are the Differences Between Target and Source Servers After the Migration?
• How Will the Authentication of a Target Server Change After the Migration?
• After a Windows Server Is Migrated, Why Is the Used Space of C: Drive Increased?
• Why Is the File System Size Inconsistent Before and After the Migration?
• Why Can't I See Data Disks on a Windows Target Server After the Migration Is Complete?
• After the Migration Is Complete, Will Deleting the Target Server Configuration or Server Record Affect the Source or Target Server?
• If I Change the Password of the Source Server and Perform an Incremental Synchronization After the Full Migration Is Complete, Will the New Password Be Synchronized to the Target Server?