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Events/
Audio and Video Call Event
Updated on 2023-09-27 GMT+08:00
Audio and Video Call Event
- Entering the Talking State
- Customer Ringing
- Holding Success
- Entering Three-Party Conversation Successfully
- Making an Outgoing Call Unsuccessfully
- Outbound Call Failure Cause Detected
- Making an Internal Call Unsuccessfully
- No Answer from an Agent for a Long Time
- Agent Exiting a Call
- User Exiting a Call
- Automatically Answering a Call
- Notifying the Agent of an Inbound Call
- Connection Failure
- Consultation Failure
- Notifying the Transfer Success Result
- Returning from IVR
- Switching Between Audio and Video Calls
- Media Capability Check
- Inbound Call Notification
Parent topic: Events
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