Notifying the Transfer Success Result
- Identifier
- Function
In the voice/video call or text chat transfer scenario, when an agent successfully invokes the transfer interface to transfer a call or chat, the agent receives this event, indicating that the interface is successfully invoked.
- Additional information
callId indicates the unique ID of the call.
result indicates the success transfer result. The value 0 indicates success and other values indicate failure.
- Example
{"message":"","retcode":"0","event":{"eventType":"AgentEvent_SuccTransResult","workNo":"20011","content":{"result":1,"callId":"1477467960-16777237"}}}
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