Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Events Related to Agent State/ Receiving Notes
Updated on 2023-09-27 GMT+08:00
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Receiving Notes

  • Identifier:

    AgentOther_Note

  • Function:

    This event indicates that an agent receives a note.

  • Additional information:

    None

  • Example:

    {"message":"","retcode":"0","event":{eventType": "AgentOther_Note","content": null,"workNo": "31001"}}