Cloud Service Unsubscriptions

If you no longer need a yearly/monthly resource or resource package, you can unsubscribe from it on the Orders > Unsubscriptions page.

Unsubscriptions are categorized as either full or partial refunds. The following table describes the unsubscription scenarios and rules.

**Table 1** Unsubscription scenarios
Scenario		Unsubscription Rules	Refunds
Full refund	Full Refunds for Unused Resources	The resource package was not used within the last five days of purchase.	The paid amount is fully refunded, and cash coupons are returned.
	Unsubscriptions from Inactive Resources	The resource package was unsubscribed from before the effective time you set at purchase.
	Unsubscriptions from Inactive Renewal Periods	Resources have been renewed, but the renewal period has not started. NOTE: If a renewal period has started or the specifications were changed before the renewal period starts, you can only unsubscribe from the resources, not the renewal period.
	Auto-unsubscriptions upon Resource Provisioning Failure	If your order has any resources that failed to be provisioned, these resources will be automatically unsubscribed from.
Partial refund	Unsubscriptions from In-Use Resources	If you unsubscribe from a yearly/monthly resource currently in use, you will be billed for how long you have already used it.	The refund is calculated by deducting the consumed amount and handling fee from the amount you paid. Cash coupons are not returned.
Partial refund	Unsubscriptions from Active Resource Packages	If you unsubscribe from an active resource package, the consumed amount is calculated based on the usage duration or volume, depending on how the package is used and the reset period.

Unsubscription is only supported for yearly/monthly resources and resource packages. Pay-per-use resources are postpaid and cannot be unsubscribed from. If you no longer need a pay-per-use resource, simply delete it on the cloud service console.
Unsubscriptions are not allowed for some services, such as HUAWEI CLOUD Meeting. For more information, see Unsubscription Not Allowed.
If an instance you want to unsubscribe from is associated with other resources, unsubscribe from or delete the associated resources if no longer needed to reduce your costs.
If cash coupons are no longer valid, they will not be returned during unsubscriptions.
After the unsubscription is complete, the refund will be returned to your Huawei Cloud account or payment account. For details, see Refunding.
If the refund exceeds $7,000 USD, it may involve large-value unsubscription. For details, see What Should I Know Before Unsubscribing from a Large-value Order?
The unsubscription rules for KooGallery products are different from those for regular cloud resources. For details, see Unsubscription Rules.

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