Will Used Coupons Be Returned During My Resource Unsubscriptions?

Any cash coupons used for payment will be returned when you unsubscribe from resources that failed to be created, renewal periods not yet effective, reserved instances not yet deployed, or resource packages and bandwidth add-on packages not yet used.

Any cash coupons used for payment will be returned when you unsubscribe from resources that are in use. (Discount coupons and dedicated cash coupons will not be returned in this case.)

• If a partner uses coupons for payment, the coupons used by the partner's reseller customers for their existing orders will not be returned during resource unsubscription.
• If coupons have expired at the time of unsubscription, the returned coupon amount will become invalid and cannot be used again. You are advised to go to the Coupons page to check the usage rules and validity period of the coupons.
• If you used cash coupons for payment but the coupons cannot be returned during unsubscription (the refund does not include the coupon amount), it is likely that your account has not been upgraded. If needed, you can submit a service ticket to contact customer service for account upgrade, and then try the unsubscription again after the upgrade is completed.