Help Center/ Billing Center/ User Guide/ Orders/ Unsubscriptions/ Unsubscribing from a Resource That Failed to Be Created or Changed
Updated on 2024-05-28 GMT+08:00
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Unsubscribing from a Resource That Failed to Be Created or Changed

If your order has any resources that failed to be provisioned, these resources will be automatically unsubscribed from.

Important Notes

  • When you unsubscribe from a resource that fails to be created or changed, no handling fees will be charged, the amount due will not be charged, and cash coupons will be returned.
  • For details about the provisioning status of a resource in an order, see Viewing Order Details.
  • If a portfolio product (such as solution portfolio and smaller package, excluding DevCloud packages) has resources that failed to be provisioned, you will be automatically unsubscribed from all the resources in the product.
  • If the billing mode fails to be changed from pay-per-use to yearly/monthly, automatic unsubscription is allowed.

    If a partner uses coupons for payment, the coupons the partner's reseller customers used to pay for their existing orders will not be returned during resource unsubscriptions.

Parent topic: Unsubscriptions