Configuring an Outbound Calling Number

Prerequisites

• The Calling Number Anonymization feature has been enabled for the tenant space, and the system parameter Allowing Tenants to Maintain Calling Numbers. is set to Yes.
• Some operations under the current menu are controlled by separate permissions. If related operation permissions are not configured, the corresponding operations are not supported. For details about the operation permissions that can be configured separately, see Table 1.

Procedure

1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Access Configuration > Access Code.
2. Click Add Caller Number to add a calling number for an outbound call task.
   Figure 1 Create Outbound Calling Number page
   

   Table 1 GUI elements on the Create Caller Number page

   Element	Type	Description
   Add	Button	Add a text box of an outbound calling number.
   Caller Number	Text box	Enter an outbound calling number. The value can contain a maximum of 24 characters.
   Operation	Button	Delete a text box of an outbound calling number.
   Organization Unit	Drop-down list	Set the OU to which the new outbound calling number belongs. Tenant administrator: Unorganized and all OUs under the current tenant are available. Common agent: When the tenant parameter Has the tenant enabled inter-organization data isolation enforcement is set to Yes, the owning OU, sub-OUs, and accessible OUs are available. When the tenant parameter Has the tenant enabled inter-organization data isolation enforcement is set to No, Unorganized and all OUs under the current tenant are available. If the value of Organization Unit is left empty, Unorganized is selected.
   Description	Text box	Enter a description. Value range: 0–255

3. Click Save.
4. Import outbound calling number information.
   1. Click . The Import page is displayed.
      Figure 2 Import page
      
   2. Click Download Template to download the outbound calling number information template to the local PC.
   3. Enter outbound calling number information.

      Only outbound calling numbers can be entered in the file to be uploaded. Each number can contain a maximum of 20 digits.

   4. Click to upload the outbound calling number information list.
   5. Click OK. An import task is created.
   6. Click to view the import result. Select an import task according to the import time and click Download to view the import result.
      Figure 3 Import Result page