Configuring SmartCare Integration Information

Prerequisites

• The SmartCare feature has been enabled for the tenant space.
• You need to apply to the system administrator to add the SmartCare interconnection address to the address trustlist whose Address Type is set to SmartCare interconnection address.
• You have the SmartCare Integration permission. Some operations under the current menu are controlled by separate permissions. If related operation permissions are not configured, the corresponding operations are not supported. For details about the operation permissions that can be configured separately, see Table 1.

Procedure

1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Expansion and Integration > SmartCare Integration. The SmartCare Integration Information Configuration page is displayed.
2. Click Edit to configure SmartCare information.

   Table 1 Key elements on the SmartCare Integration Information Configuration page

   Element	Type	Description
   SmartCare Interconnection Address	Text box	SmartCare URL. The URL must start with http or https. NOTE: HTTP is not recommended, because it may bring risks. The secure HTTPS protocol is recommended. The value of SmartCare Interconnection Address must be added by the system administrator to the address trustlist. Address Type is set to SmartCare interconnection address.
   AppId	Text box	Provided by SmartCare. The value ranges from 5 to 100.
   AppSecret	Text box	Provided by SmartCare. The value ranges from 5 to 100.
   Certificate	Selection box	Select a certificate uploaded on the Configuration Center > System Management > Certificate page.
   Fast boundary scene name	Text box	Name of the fast demarcation scenario. Provided by SmartCare. The value can contain a maximum of 64 characters.
   Deep boundary scene name	Text box	Name of the in-depth demarcation scenario. Provided by SmartCare. The value can contain a maximum of 64 characters.

3. Click Save.