Expiration and Overdue Payment

Handling Process

When your account is in arrears, you can continue using any remaining resources from valid packages. However, if there are no valid packages available, you cannot use Huawei Cloud Message & SMS.

View the outstanding amount of your account in the Billing Center and pay the outstanding amount by referring to Making Repayments.

Impact

• If your account is in arrears and enters the grace period, your SMS sending will be disabled. The added SMS signatures and templates will not be deleted.
• When your account balance is used up and your account enters the retention period due to using other Huawei Cloud services, your SMS sending will also be disabled.

Balance Alert

• If you are using a traffic package, you are advised to enable the usage alert function. If the remaining quota of the traffic package drops below a configured threshold, an SMS or email will be sent to you.
• To avoid unavailability of Message & SMS due to account arrears, top up your account when receiving a balance warning notification from the system. For details, see Topping Up an Account.