Help Center/ Cloud Operations Center/ User Guide/ Basic Configurations/ Report Subscription
Updated on 2026-06-23 GMT+08:00
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Report Subscription

The report subscription function is used by O&M personnel to collect O&M data and report service statuses. It provides automatic and periodic O&M data statistics reports. This feature addresses the issues of inefficiency in traditional manual collection and sorting of O&M data, as well as the high labor costs associated with statistical analysis.

The report data comes from the O&M BI dashboards delivered by COC. When creating a subscription report, you can set subscription parameters such as the report sending frequency, report content, and recipients. Then, recipients can periodically receive the subscribed report in their email addresses. You can also view and download historical reports on the report subscription page.

Figure 1 Report subscription process

Constraints

When you create or modify a subscription task, a maximum of 50 recipients, 50 regions, and 10 applications can be selected.

Prerequisites

  • You have enabled the O&M BI function in the Package Management module. For details, see Billing Items.
  • You need to modify and subscribe to the email contact information of the personnel on the Personnel Management page.

Creating a Subscription Task

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configuration > Report Subscription.
  3. Click Create Subscription Task in the upper right corner. The drawer for creating a subscription task is displayed on the right.
  4. On the subscription task creation page, set basic information about the report subscription task by referring to Table 1.

    Table 1 Parameters for creating a subscription task

    Parameter

    Description

    Subscription Name

    Specify a subscription task name.

    Sending Frequency

    The options are Daily, Weekly, and Monthly.

    • Daily: At 03:30 every day, the system automatically sends an O&M report generated on the previous day by default.
    • Weekly: At 03:30 every Monday, the system automatically sends an O&M report of the previous week by default.
    • Monthly: At 03:30 on the first day of each month, the system automatically sends an O&M report of the previous month by default.

    Recipient

    Select the person who receives the report. Multiple options can be selected. By default, all personnel are selected.

    Report Content

    The options are Select All, O&M Overview, Change, Fault Management, Alarm, SLO, and PRR. Multiple options can be selected.

    Region

    Select the region where the report data is from. Multiple options can be selected.

    Application

    Select the application to which the report data belongs. Multiple options can be selected.

  5. Click OK. In the displayed dialog box, click OK to complete report subscription.

    After the subscription is successful, the system periodically sends O&M reports to recipients by email based on the configured sending frequency.

Modifying a Subscription Task

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configuration > Report Subscription.
  3. In the report subscription list, locate the subscription task to be modified and click Modify in the Operation column.
  4. Modify the basic information about the report subscription by referring to Table 2.

    Table 2 Parameters for modifying a subscription task

    Parameter

    Description

    Subscription Name

    Specify a subscription task name.

    Sending Frequency

    The options are Daily, Weekly, and Monthly.

    • Daily: At 03:30 every day, the system automatically sends an O&M report generated on the previous day by default.
    • Weekly: At 03:30 every Monday, the system automatically sends an O&M report of the previous week by default.
    • Monthly: At 03:30 on the first day of each month, the system automatically sends an O&M report of the previous month by default.

    Recipient

    Select the person who receives the report. Multiple options can be selected. By default, all personnel are selected.

    Report Content

    The options are Select All, O&M Overview, Change, Fault Management, Alarm, SLO, and PRR. Multiple options can be selected.

    Region

    Select the region where the report data is from. Multiple options can be selected.

    Application

    Select the application to which the report data belongs. Multiple options can be selected.

  5. Click OK. In the displayed dialog box, click OK to complete subscription task modification.

Deleting a Subscription Task

Deleted tasks cannot be restored. Exercise caution when performing this operation.

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configuration > Report Subscription.
  3. In the report subscription list, locate the subscription task to be deleted and click Delete in the Operation column.

    Figure 2 Deleting a Subscription Task

  4. Click OK. In the displayed dialog box, click OK to complete subscription task deletion.

    After the subscription, the subscription information is not displayed in the report subscription list, and the system does not send related subscription reports.

Viewing Historical Reports

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configuration > Report Subscription.
  3. In the subscription report list, locate the subscription task to be viewed and click Historical Reports in the Operation column.

    Figure 3 Viewing Historical Reports

  4. In the historical report list, locate the report to be viewed and click Download Report in the Operation column. The O&M BI Report page is displayed.

    Figure 4 Viewing an O&M Report

  5. Click Download Report to download the report in PDF format to the local PC.

    Figure 5 Downloading an O&M BI report

Parent Topic: Basic Configurations