Help Center/ Cloud Operations Center/ Billing/ Billing Items
Updated on 2025-08-08 GMT+08:00
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Billing Items

Yearly/Monthly

You are billed for the following items of COC on a yearly/monthly basis.

Table 1 COC yearly/monthly billing items

Package Type

Package Description

Billing Item

Billing Formula

Purchase and Use Restrictions

Multi-cloud Management and Optimization

Manages AWS, Alibaba Cloud, and on-premises IDC resources and provides optimization recommendations. (Huawei Cloud resources are free of charge.)

Number of instances

Number of instances to purchase × Unit price× Required duration

Minimum purchase quantity: 200 instances. Specification change step: 50 instances

Only the compute, database, container, and IDC instances of other cloud vendors are charged.

Fault Management

Provides fault management functions, such as management of data sources, alarm conversion rules, incidents, alarms, war rooms, and issue improvement tickets.

Number of pairs of alarm conversion rules and contingency plans

Pairs of conversion rules and contingency plans to purchase × Unit price × Required duration

Minimum purchase quantity: 50 pairs. Specification change step: 10 pairs.

Except for alarm conversion rules and contingency plans, other fault management functions are not restricted.

Change Management

Provides change management functions, such as change calendar, change configurations, change control, change interception, and violation audit.

Number of change tickets

Number of change tickets to purchase × Unit price × Required duration

Minimum purchase quantity: 200 tickets. Specification change step: 100 tickets.

Except for change tickets, the usage of other change management functions is not limited.

O&M BI Dashboard

Provides subject dashboards such as fault, change, and monitoring alarm dashboards, and provides online report download and subscription functions.

O&M BI Dashboard

Unit price × Required duration

/

Fault Drills (Basic Edition)

Provides drill templates and drill tasks, and supports drill fault injection into applications.

/

Unit price × Required duration

A maximum of 20 drill tasks can be performed in a month.

Fault Drills (Professional Edition)

Supports all the functions in the resilience center, such as failure modes, drill plans, drill tasks (including process visualization and drill reports), contingency plans, resilience assessment, and PRRs.

/

Unit price × Required duration

The usage is not limited.

COC (Professional Edition)

Provides product capabilities such as resource management and O&M, fault management, change management, resilience improvement, and O&M BI dashboard.

Number of instances

Number of instances to purchase × Unit price × Required duration

The usage is not limited in the scenario where instances are not required. The instance operation scenario is limited by the number of instances.

In the fault management package:

  • Alarm conversion rules: The quota is calculated for all existing rules of the current account. For example, if a user has created 20 rules and the user purchases a fault management package with the conversion rule quota of 50 after COC billing starts, the 20 rules will be included in the current quota 50.
  • Contingency plans: The quota is calculated based on the existing custom contingency plans created by the current account. For example, if a user has created 20 custom contingency plans and the user purchases a fault management package with the contingency plan quota of 50 after the COC billing starts, the 20 contingency plans will be included in the current quota 50.

The product functions of each COC offering package are as follows:

Table 2 Functions of COC packages

Package

Function Path

Function

Multi-cloud Management and Optimization

Resources > Application and Resource Management

Multi-cloud configurations, display of resources from other cloud vendors and IDCs, and application association

Fault Management

Fault Management

Alarm management (aggregated alarms and alarm rules), incident management, war rooms, improvement ticket management, issue management, alarm conversion rules, and data source integration management (non-Huawei Cloud alarm sources)

SLA management, SLO management, and mobile app management

Basic Configurations

Functions of the Incident Process and Issue Process tab pages under the Process Management menu.

Change Management

Change Management

All functions under Change Ticket Management

Basic Configuration > Process Management

The Change Scenarios tab page under the Process Management menu

O&M BI Dashboard

Overview > O&M BI Dashboard

O&M BI dashboard

Basic Configurations > Report Subscription

Reports can be subscribed.

Fault Drills (Basic Edition)

Resilience Center > Chaos Drills

Drill tasks (20 executions of drill tasks are allowed for each month. If you do not use up the quota of 20 in a month, the remaining executions cannot be retained to the next period.) and drill templates

Fault Drills (Professional Edition)

Resilience Center

All functions under Resilience Center

COC (Professional Edition)

/

Basic COC functions that are free of charge, multi-cloud management and optimization, fault management, change management, O&M BI dashboard, and fault drills (professional edition)

Pay-per-Use Billing Items

Pay-per-Use billing items for COC are listed as follows:

Table 3 COC pay-per-use billing items

Billing Item

Billing Formula

Description

OS version changes

Unit price × Number of instances for each change

You are charged only when the OS version change service ticket is successfully executed.

Number of job execution steps for scenario-specific jobs

Unit price × Number of execution steps

You are charged based on the number of steps required for the execution of a custom, public, or scheduled job. This is free of charge.

Billing Examples

Assume that you purchased a change management package with 200 change tickets for one month at 10:49:04 on February 1, 2025, and manually renewed the package for one month before it expires:

  • The first billing cycle is from 10:49:04 on February 1, 2025 to 23:59:59 on March 1, 2025.
  • The second billing cycle is from 23:59:59 on March 1, 2025 to 23:59:59 on April 1, 2025.

You can create up to 200 change tickets in each of the two billing cycles. However, any unused tickets from the first cycle will expire and cannot be transferred to the second cycle.