Overview

In this document, you will learn about how COC is billed, how you can renew subscriptions and manage costs, and what happens if your account goes into arrears.

Some basic functions of COC are free of charge. Cloud O&M Platform (Professional Edition), multi-cloud management and optimization, fault management, change management, O&M BI dashboard, and fault drills are billed on a yearly/monthly basis. The scenario-specific jobs and OS version change are billed on a pay-per-use basis.

COC may be used in combination with other cloud services to provide you with value-added services such as notifications. These value-added services may incur extra fees, which are settled by those services separately.

• Billing Modes

  COC's Cloud O&M Platform (Professional Edition), multi-cloud management and optimization, fault management, change management, O&M BI dashboard, and fault drills are billed on a yearly/monthly basis. The scenario-specific job service (execution of custom, public, and scheduled jobs) and OS version change are billed on a pay-per-use basis to meet user requirements in different scenarios. You pay upfront for the amount of time you expect to use COC for. You will need to make sure you have a top-up account with a sufficient balance or have a valid payment method configured first. Pay-per-use is a postpaid billing mode. You pay as you go and just pay for what you use. For details about the two billing modes, see Billing Modes.

• Billing Items

  The billing items of Cloud O&M Platform (Professional Edition), multi-cloud management and optimization, fault management, change management, O&M BI dashboard, and fault drills are packaged for sales. The OS version change service is billed based on the number of instances selected for each change (each instance is billed once for each change). Scenario-specific jobs of COC are billed based on number of executed job steps. For details about billing factors and formulas of each billing item, see Billing Items.

• Renewal

  After a yearly/monthly COC service subscription expires, the COC service cannot run properly. If you want to continue using COC, you need to renew it within the specified period. Otherwise, you may not be able to perform operations on your resources (such as change tickets and drill tasks) on COC. You can renew your subscriptions manually or automatically. For details, see Renewal.

• Bills

  To learn about your expenditures, go to Billing Center > Billing and check the expenditure items and details related to COC. For details, see Bills.

• Overdue Payment

  If there is not a sufficient account balance to pay your bill and there is no other payment method configured, your account will go into arrears. If you want to continue using your SFS Turbo file systems, you will need to top up your account in a timely manner. For details, see Arrears.

• Billing Termination

  If you no longer need a cloud service resource, you can unsubscribe from or delete it to stop the billing. For details, see Billing Termination.