Change History

2025-08-08

This is the eighth official version.

Updated 1.3 Service Catalog.

2025-06-16

This is the eighth official version.

Updated 1.3 Service Catalog.

Updated 1.5.18 Enterprise Care Plan.

2025-04-08

This issue is the seventh official release.

Updated 1.3 Service Catalog.

Added 1.5.4 Who Can Submit Service Tickets.

Added 1.5.6 Service Ticket Handler.

Updated 1.5.12 Key Event On-Duty Service (Basic Edition).

Updated 1.5.16 Monthly Service Reports.

Added1.5.17 Enterprise Bill Consulting.

Added 1.5.18 Enterprise Care Plan.

Added 1.5.19 Optimization Advisor (OA).

Updated 1.5.21 Support Channels.

Updated1.6 Billing Description.

2021-12-28

This issue is the seventh official release.

Updated section Service Catalog.

2021-04-27

This issue is the sixth official release.

Updated section Service Catalog.

Updated section Architecture Support.

2021-04-09

This issue is the fifth official release.

Added sections Availability Check and Resource Monitoring and Optimization.

2020-03-31

This issue is the fourth official release.

Added 1.6 Billing Description

2019-10-08

This issue is the third official release.

Optimized the chapter structure of the service content.

2019-09-11

This issue is the second official release.

Added descriptions of data collection in Monthly Service Reports.

2019-04-30

This issue is the first official release.