Help Center/ Support Plans/ Service Overview/ Service Overview/ Service Content/ Service Ticket Handler

Updated on 2025-04-21 GMT+08:00

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Service Ticket Handler

Huawei Cloud assigns different handlers to handle service tickets for support plans at different levels. The handlers, in ascending order, are technical engineers, technical experts, and senior technical experts, all dedicated to resolving your issues professionally and efficiently.

Parent topic: Service Content

Previous topic: Issue Severity and Response Time

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