Setting a Monthly Budget for a Customer

Procedure

1. Sign in to Huawei Cloud as a partner.
2. In the drop-down list of your account name, click Partner Center.
3. In the top navigation, select Sales > Customers > Customer Management.
4. Select a customer in the Customer/Account Name column and click Set Budget in the Operation column. On the displayed Set Budget page, set Budget Type to Monthly Budget.
   • Automatic account freezing

   

   • Manual account freezing

   

   

   • You can select multiple customers and click Set Budget above the customer list to achieve batch budget setting. The new budget setting will replace the earlier budget setting.
   • When you set a monthly budget for a customer, set Account freezing upon monthly budget exhaustion to Automatic or Manual. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing a Customer.
   • If a customer account is frozen, the customer cannot purchase resources. If you want to unfreeze the account, select Unfreeze Now and click OK.
   • You can view adjustment records of monthly budgets by clicking Adjustment Records.
   • A distributor can set or withdraw budget setting permissions for its resellers. For details, see Setting Account Freezing and Budget Setting Permissions for Resellers
   • Your customers are separated into the Customers and the Resellers' Customers tabs. To set a monthly budget for a customer, go to the corresponding tab.
   • Click the eye button next to Customer Name to show or hide the complete content of customer name.
   • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.

5. Enter a value and click OK.
   

   When a customer is associated with a partner by reseller model, the customer account is frozen by default. When the account is frozen, the customer cannot purchase, renew the subscription to, change, or properly use the resources. The partner can select Unfreeze Account when setting the monthly budget for the customer to unfreeze the account.

   A message is displayed indicating that the monthly budget has been set successfully.

   

   If partners have enabled the verification code function, a verification code is required to verify the identity.

6. Click OK.