Creating a To-Do Task

Scenarios

You can create a to-do task and assign it to a specified engineer, set the deadline, and enter the recommended solution for the task. After the to-do task is created, the owner can be notified by SMS messages or emails. When creating a to-do task, you can also set tags and add attachments.

Precautions

Only the to-do tasks of the current login account (the creator or owner) are displayed. The to-do tasks of other sub-accounts are not displayed.

Creating a To-Do Task

1. Log in to COC.
2. In the navigation pane, choose Task Management > To-Do Center.
3. Click Create in the upper right corner.
4. Set parameters for creating a to-do task.

   Table 1 Parameters for creating a to-do task

   Parameter	Description
   Ticket	Name of a custom to-do task. The name can contain a maximum of 255 characters, including only letters, digits, hyphens (-), underscores (_), and periods (.). The name must start with a letter or digit. The name cannot end with a decimal point.
   Description	Enter the background and purpose of the to-do task. The description can contain a maximum of 1,000 characters, including letters, digits, and special characters.
   Type	The options are Scheduled Events, Risk warning, and Other.
   Severity	The value can be Critical, Major, Minor, or Suggestion.
   Owner	Select Shift or Individual. Shift: Select a scenario and role from the drop-down lists based on the configured values. For details about how to configure a shift, see Shift Schedule Management. Individual: Select an owner. For details about how to configure a recipient, see O&M Engineer Management
   Notification Mode	Select a notification channel from the drop-down list box. Default: Same as that selected in the reviewer subscription function. For details about how to set the default notification mode, see Selecting a Notification Method. SMS, WeCom, DingTalk, Lark, and Email: Notifications are sent based on the information reserved by the reviewer. For details about how to set the reviewer information, see Modifying Personnel Information. No notification: The system does not notify any recipient.
   Ticket Deadline	Configure the end time of the to-do task.
   Label	(Optional) Select an existing label or enter a new label and press Enter to create a tag.
   Recommended Solution	Enter a recommended solution. The value can contain a maximum of 1,000 characters, including letters, digits, and special characters. Click Add File to upload files related to the recommended solution. A maximum of one file no more than 50 MB can be uploaded. Only the following file formats are supported: JPG, PNG, DOCX, TXT, and PDF. CAUTION: Attachments can be downloaded when you view to-do tasks. However, the download traffic is limited. The traffic limiting policy is that the interval between two download operations must be 5 seconds.

5. Click OK.

   The to-do task is created.