Help Center/ DataArts Insight/ Billing/ Billing Overview
Updated on 2025-02-25 GMT+08:00

Billing Overview

In this chapter, you will learn about how DataArts Insight is billed, which items are billed, how you can renew subscriptions, and what happens if your account goes into arrears.

  • Billing Modes

    Currently, DataArts Insight supports only yearly/monthly billing. Yearly/Monthly is a prepaid mode. You need to pay first, and will be billed based on the required duration in your order. You will need to make sure you have a top-up account with a sufficient balance or have a valid payment method configured first. For details, see Billing Modes.

    You can also change the billing mode later if it no longer meets your needs. For details, see Billing Mode Changes.

  • Billed Items

    You will be billed for the number of general users and package specifications. For details about the billing factors and formulas for each billed item, see Billing Items.

  • Renewing Subscriptions

    After a yearly/monthly DataArts Insight instance expires, it cannot run properly. If you want to continue using a DataArts Insight instance after it expires, you need to renew the DataArts Insight subscription within the specified period. Otherwise, the DataArts Insight resources in your account will be frozen. You can renew your subscription manually or automatically. For more details, see Overview.

  • Viewing Bills

    You can choose Billing & Costs > Bills to check the DataArts Insight transactions and bills. For details, see Bills.

  • Arrears

    If there is not a sufficient account balance to pay for your bill and there is no other payment method configured, your account will go into arrears. If you want to continue using your cloud services, you will need to top up your account in a timely manner. For details, see Arrears.

  • Stopping Billing

    If you no longer need to use your cloud service, you can unsubscribe from or delete it to stop the billing. For details, see Billing Termination.