Help Center/ DataArts Insight/ Billing/ Billing Termination
Updated on 2025-08-29 GMT+08:00

Billing Termination

Terminate billing in yearly/monthly mode.

Yearly/Monthly Resources

When you purchase a yearly/monthly resource, such as a yearly/monthly DataArts Insight instance, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • If you no longer need a yearly/monthly resource, but the subscription has not yet expired, you can unsubscribe from it. Fees for unused resource will be refunded to you based on refund conditions, including whether cash coupons or discount coupons are used. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renew but no longer wish to automatically renew the subscription, disable it before the auto-renew date (7 days before the expiration date by default) to avoid unexpected expenditures.

Yearly/Monthly Unsubscription

  1. Log in to the DataArts Insight console and choose Expense Management.

    Figure 1 Unsubscribing from resources

  2. Click Unsubscribe. On the displayed page, select the unsubscription reason and select I understand a handling fee will be charged for this unsubscription and After being unsubscribed from, the resources not in the recycle bin will be deleted immediately and cannot be restored. I've backed up data or no longer need the data. Then, click Confirm.
  3. In the displayed dialog box, confirm the information and click Yes.