Help Center/ DataArts Insight/ Billing/ Arrears

Updated on 2025-02-25 GMT+08:00

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Arrears

If your configured payment method is unable to pay for your bill, your account will be in arrears. You will need to update you payment method or to top up your account in a timely manner if you want to continue using your cloud services.

Arrears Impact

This is a pre-paid billing mode, so you can continue using yearly/monthly DataArts Insight resources, such as queues or elastic resource pools, even if your account is in arrears. However, you cannot perform operations such as purchasing new resources, changing elastic resource pool specifications, or renewing resources, as they will result in additional expenses.

Avoiding and Handling Arrears

Top up your account immediately after your account is in arrears. For details, see Topping Up an Account.

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