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How Do I Set the Agent Work Time?
Updated on 2023-09-20 GMT+08:00
How Do I Set the Agent Work Time?
Procedure
- Set the working time of an agent, including workdays and non-workdays.
Default working time on workdays: 8:00–12:00
Default woking time on non-workdays: 8:00–12:00
- Hour: 00-24, default value: 8
- Minute: 00-60, default value: 00
- Click New to add a time segment.
A maximum of four time segments can be added.
- Sert Non-Working Time Notification.
String length ≤ 80
- Click Save And Proceed To The Next Step to complete the configuration.
Parent topic: FAQ
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