Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Configuring an Intelligent Robot
Updated on 2025-11-07 GMT+08:00
View PDF
Share

Configuring an Intelligent Robot

You can drag diagram elements to draw a flow and configure a task-type multi-round robot and a Q&A robot.

  • Overview
  • Configuring an Appointment Chatbot (Task-oriented Robot)
    This section uses a simple configuration example to describe how to configure a task-oriented robot.
  • Adding a Q&A-oriented Robot
    If there is a large number of Q&A corpora, and complex scenarios such as invoking an interface to dynamically obtain information or performing multiple interactions do not need to be implemented, you can use a Q&A-oriented robot to quickly add questions and answers.
  • Other Operations
    This section describes other operations related to an IVR flow.
  • Reference
    This section describes the references, including the diagram element reference, parameter reference, and TUC interface reference, in an intelligent IVR flow.
  • FAQs
Parent topic: Robot Management and Configuration Guide