Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Making Intelligent Outbound Calls/ Managing Outbound Call Task Reports/ Viewing Intelligent Robot Outbound Call Records

Updated on 2024-10-12 GMT+08:00

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Viewing Intelligent Robot Outbound Call Records

Tenant administrators can view the call records of intelligent robot outbound call tasks.

Procedure

Sign in to the AICC as a tenant administrator and choose Outbound Call > Call Mgmt.
Click an outbound call task that is not in the draft state to go to the outbound call task details page.
On the outbound call task details page, click the Completed tab, and view the outbound call result.
Click a call record in the outbound call result to view the call record.

Parent topic: Managing Outbound Call Task Reports

Previous topic: Viewing Business Result Reports

Next topic: Agent Work Statistics

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