Making Intelligent Outbound Calls

This section describes how to configure intelligent automatic outbound calls, manage outbound call tasks by category (including automatic and manual outbound call tasks), and properly plan outbound call tasks.

• Overview of Outbound Call Tasks
  To maintain customer relationships, improve customer satisfaction, or seek business opportunities, enterprises often call customers for return visits, surveys, additional information, product promotion, or other activities.
• Preparations for Creating Outbound Call Tasks
  
• Managing Outbound Call Tasks
  A tenant administrator can manage telemarketing activities for specified customer groups by creating outbound call tasks and importing customer numbers to the tasks.
• Managing Multimedia Marketing
  Enterprises often proactively conduct businesses, such as SMS return visits and email push, to maintain customer relationships, improve customer satisfaction, or seek business opportunities.
• Managing Outbound Call Task Reports