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      Topping Up an Account or Making Payments (Partner Customers)
    
  
  
    
        Updated on 2025-10-27 GMT+08:00
        
          
          
        
      
      
      
      
      
      
      
      
  
      
      
      
        
Topping Up an Account or Making Payments (Partner Customers)
When you want to associate with your partner, choose the Resell model. In the reseller model, your account balance is allocated by your partner.
- Online top-up is not supported. Instead, you need to contact the partner to assign you a monthly budget.
 - Online payment is not supported. Instead, you need to contact the partner for settlement.
 - You can pay any arrears incurred before the association yourself. For details, see Making Payments (Postpaid Direct Customers) or Making Payments (Prepaid Direct Customers).
 
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