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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multiple VPCs for Workspace
- VPC Sharing for Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
-
Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
-
OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
-
Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
-
Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
-
FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
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Configuring an AD Domain
Scenario
This section describes how to configure the networks of the AD domain and domain user on the console. If the created desktop needs to connect to the Windows AD domain, refer to this section when purchasing a desktop for the first time.
- After you purchase a desktop for the first time, your selection (connecting to the AD domain or canceling the connection to the AD domain) cannot be changed. Exercise caution when performing this operation.
- Multiple subprojects in the same region can interconnect with the same Windows AD server.
Prerequisites
If an AD domain needs to be configured, enable related ports on the AD server by referring to Configuring Network Connection Between Workspace and Windows AD (If multiple subprojects interconnect with the same AD server, connect the network of these subprojects to the network of Windows AD by referring to Configuring Network Connection Between Workspace and Windows AD.) and prepare the following data:
- Domain
- Domain Administrator Account
- Domain Administrator Password
- Active Domain Controller Name
- Active Domain Controller IP Address
- Active DNS Server IP Address
- (Optional) Backup Domain Controller Name
- (Optional) Backup Domain Controller IP Address
- (Optional) Backup DNS Server IP Address
Procedure
(Optional) Setting an enterprise ID
- In the navigation pane, choose Tenant Configuration > Basic Settings.
The Basic Settings page is displayed.
- Set the enterprise ID.
NOTE:
- Enterprise ID is the unique identifier of your tenant environment. End users need to enter the enterprise ID when logging in to the system.
You are advised to use identifiable fields such as the enterprise name pinyin as the enterprise ID. The enterprise ID can be changed.
- The enterprise ID contains a maximum of 32 characters and can only include digits and letters.
- Enterprise ID is the unique identifier of your tenant environment. End users need to enter the enterprise ID when logging in to the system.
Configuring the AD domain
- Configure the connection to Windows AD.
- Domain Name: Windows AD domain name
- Domain Administrator Account: administrator name for logging in to the Windows AD server
- Domain Administrator Password: administrator password for login
- Active Domain Controller Name: It can be the host name of the AD service or the combination of the host name of the AD service and the domain name.
- The host name of the AD service: Log in to the AD server using the corresponding IP address, choose Control Panel > System and Security > System to obtain the computer name as the host name, replace the letters of the host name with uppercase letters, and use the host name as the active domain controller name. For example, if the host name is Fa-2016Ad-01, the active domain controller name is FA-2016AD-01.
- The combination of the host name of the AD service and the domain name: Log in to the AD server using the corresponding IP address, choose Control Panel > System and Security > System, obtain the computer name as the host name, add the domain name to the host name, and use the combined name as the active domain controller name. For example, if the host name is Fa-2016Ad-01 and the domain name is vdesk.cloud.com, the active domain controller name is Fa-2016Ad-01.vdesk.cloud.com or FA-2016AD-01.vdesk.cloud.com.
- IP Address of Active Domain Controller: service plane IP address of the Windows AD server
- Active DNS IP Address: service plane IP address of the DNS server
- Delete Computer Objects on AD
- Yes: When a desktop is deleted, the computer object in the AD domain is also deleted.
- No: When a desktop is deleted, the computer object in the AD domain is not deleted.
- (Optional) Advanced Settings
- Backup Domain Controller Name
- Backup Domain Controller IP Address
- Backup DNS IP Address
Network settings
- Configure VPC and Service Subnet, as shown in Figure 1.
- To configure an existing VPC, select an existing VPC and service subnet.
- To configure a new VPC, click Create on Console, and create a VPC and service subnet. For details, see Creating a VPC.
NOTE:
- The resources required by Workspace will be created in the selected VPC subnet. After the desktop is purchased for the first time, the VPC cannot be modified.
- A VPC is an isolated, configurable, and manageable virtual network environment for cloud desktops, facilitating internal network management and configuration. Your cloud desktops will be created in the selected VPC subnet for your access to the resources and applications on the enterprise intranet.
- Each desktop has a network interface card (NIC) of a service subnet. The service subnet is used to interconnect desktops and cloud hosts or enterprise intranets for easy access of applications and resources on cloud hosts or enterprise intranets.
- The DNS server address of the selected subnet will be automatically changed. Do not manually change it. You are advised to select a dedicated Workspace subnet and ensure that the DHCP function is enabled for the subnet.
- Select a network access mode, as shown in Figure 2. By default, Internet is selected. You can select multiple options.
NOTE:
- If you have high requirements on network quality and security, you can purchase Direct Connect and perform network construction in advance. For details, see the Direct Connect Documentation.
- To enable Direct Connect, you need to create an endpoint service client which is charged. If you disable Direct Connect, the endpoint service client will be deleted.
- The Direct Connect access mode provides the load balancing capability. You do not need to add a third-party load balancing device in front of the access address.
- If you want to upgrade the client online through Direct Connect, you need to configure an endpoint (free) for accessing OBS intranet address. For details, see Configuring a VPC Endpoint for Accessing OBS Using the OBS Private Address. For details about the endpoint service of the corresponding site, submit a service ticket.
- Click Save Configuration to start deploying cloud desktops.
Cloud desktops are successfully deployed, that is, Workspace has been enabled. You can purchase a desktop.
If the service fails to be enabled, perform operations as prompted.
Follow-up Operations
To improve network security, you can enable LDAPS so that cloud desktops can communicate with AD server applications through LDAPS. For details, see Configuring AD Domain Certificate Authentication.
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