Bu sayfa henüz yerel dilinizde mevcut değildir. Daha fazla dil seçeneği eklemek için yoğun bir şekilde çalışıyoruz. Desteğiniz için teşekkür ederiz.
- Service Overview
- User Guide
-
API Reference
- Before You Start
- API Overview
- Calling APIs
- Application Examples
-
API v2 (Recommended)
- Agreement Management
- Attachment Management
- Service Ticket Management
- Service Ticket Permission Management
- Attachment Management
- Authorization Management
- Service Ticket Quota Management
-
Basic Ticket Configuration Query
- Querying Country/Region Code
- Querying Problem Type List
- Querying Additional Parameters
- Querying Problem Type Template
- Querying Service Ticket Category List
- Querying Product Type List
- Querying Region List
- Service Ticket Satisfaction Category List
- Querying Problem Severity List
- Querying Service Ticket Limits (Such As Limited CCs in an Email)
- Label Management
- Ticket Message Management
-
Ticket Query
- Querying Agency Information
- Querying Partner Service Ticket Permissions
- Statistics of Service Tickets in Various Statuses
- Querying Service Ticket Details
- Querying Service Ticket Operation Logs
- Querying Service Ticket CC
- Querying Service Ticket Status
- Querying Associated Partner Service Information
- Querying Service Ticket List Interface
- Querying Sub-User Information
- Management of Associated Tickets
- Verification Code Management
-
Historical APIs
- Creating a Service Ticket
- Querying Service Ticket List
- Querying Service Ticket Details
- Uploading an Attachment
- Downloading an Attachment
- Deleting an Attachment
- Adding a Message
- Service Evaluation
- Service Ticket Operations
- Querying Service Ticket Related Product
- Querying Service Ticket Problem Type
- Querying Templates
- Querying Regions
- Appendix
- Change History
- General Reference
Show all
Copied.
Change History
Date |
Description |
---|---|
2024-12-03 |
This is the eleventh official release. Updated the description of authorization. |
2023-11-02 |
This is the tenth official release. Updated the description of service ticket submission and authorization. |
2022-03-08 |
This issue is the ninth official release. Added Viewing CTS Traces. |
2022-02-09 |
This is the eighth official release. Updated Submitting a Service Ticket. |
2021-03-23 |
This is the seventh official release. Optimized Managing Service Tickets of the Same Group. |
2020-05-13 |
This is the sixth official release. Added the description of ticket association in Managing Service Tickets of the Same Group. Added the description of authorization types in Processing Authorizations and Processing Authorizations of the Same Group. |
2020-04-24 |
This is the fifth official release. Added tag management in Viewing Service Tickets. |
2020-01-20 |
This issue is the fourth official release. Optimized Creating a User and Assigning Permissions. |
2019-12-30 |
This is the third official release.
|
2019-10-14 |
This is the second official release. Modified the document structure. |
2018-08-30 |
This is the first official release. |
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot