Creating a PRR

Prerequisites

You have enabled the Fault Drills (Professional Edition) package. For details about billing, see Billing Items.

Procedure Description

1. Create a PRR template. This step is optional.

   The PRR process consists of three phases: project initiation, design, and release. The review initiator can configure a review template based on service requirements.

2. Perform self-check and initiate a PRR.

   The review initiator initiates a PRR based on the configured PRR template after the self-check is complete.

3. Record the PRR conclusion.

   The meeting minutes taker reviews the project and records the review conclusion.

4. Review the PRR conclusion.

   The reviewer reviews the conclusion.

   • If the conclusion is approved, the review proceeds to the next step if necessary.
   • If the conclusion is rejected, the review ends.

Creating a PRR Template

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRR. The PRR page is displayed.
3. Click PRR Template Management.
4. On the displayed page, choose the PRR Template Management tab and then click Formulate Template.
5. Set the basic information about the PRR template.

   Table 1 Basic information parameters

   Parameter	Description
   Template	Customize the name of a PRR template. The name can contain a maximum of 64 characters, including letters, digits, hyphens (-), underscores (_), and spaces. It cannot start or end with a space.
   Template Description	Enter the description of the PRR template.
   Application Category	The options are Core application and Non-core application. Application category to which the PRR template belongs, which is user-defined.

6. Select the phase for which you want to set check items.

   The system has defined three phases: product initiation, design, and release.

7. Click Add Check Item. In the drop-down list, click Select from System or Add and set parameters as required.
   

   If an A-level check item fails, the PRR fails.

   • Select from System: Select one or more predefined check items provided by COC. Expand the check items and add metrics.
   • Add: Specify the check item name and click Add Metric and set the evaluation details.
   Figure 1 Adding a check item
   

8. Click Add Check Category to add multiple check items.
   You can add multiple check items to the PRR template. You can set check categories by choosing Select from System or Add as required.

   Figure 2 Adding a check category
   

9. Click OK.

Initiating a PRR

You can initiate a PRR using a template baseline or directly initiate a review.

Recording the PRR Conclusion

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRR. The PRR page is displayed.
3. On the PRRs tab page, locate the target PRR and click Input in the Operation column.
4. In the review progress module, click Input Review Conclusion.
5. Enter the review conclusion information by referring to Table 6.

   Table 6 Parameters for recording the PRR conclusion

   Parameter	Description
   Review Result	The options are Passed and Not Passed. Select self-check results of check items. If an A-level check item fails, the PRR fails.
   Violated Item in Review	Enter details about the non-compliant items. If a check item fails, the information about the item that does not meet the requirements is displayed.
   Improvement Tickets	Click Create Improvement Task to create an improvement ticket for the check items to be improved. For details about the parameters, see Table 7.
   Add Meeting Minutes	Click Add Meeting Minutes to upload PRR conclusion documents. Only one file can be uploaded. The file type can be DOCX, PDF, or PPTX. The file size cannot exceed 10 MB.

   Table 7 Parameters for creating an improvement ticket

   Parameter	Description
   Improvement Ticket	Name of an improvement ticket.
   Application	Select an application for which the improvement is performed.
   Type	Select an improvement type.
   Improvement Owner	Select an owner.
   Improvement Acceptor	Select an acceptance user.
   Expected Completion Time	Enter the expected completion time. You can select a day. The date cannot be earlier than the current day.
   Symptom	Enter the incident-related symptom. The value can contain a maximum of 1,000 characters.
   Improvement Ticket Closure Criteria	Enter the improvement ticket closure criteria. The value can contain a maximum of 1,000 characters.

6. Click OK.

   If an A-level check item fails, the PRR fails. In this case, you need to perform the review again until the review is passed. Then, you can review the PRR conclusion.

Reviewing the PRR Conclusion

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRR. The PRR page is displayed.
3. On the PRRs tab page, locate the target PRR and click Review in the Operation column.
4. In the review process, set the review conclusion.
   • Review Result: The options are Passed and Not Passed.
   • Description: Enter the review comment if Review Result is set to Not Passed.

5. Click OK.

More Operations

After creating a PRR template, you can perform the following operations as required.

Helpful Links

If any improvement item is found during the PRR, you can create an improvement ticket while recording the PRR conclusion. For details, see Recording the PRR Conclusion. Then, you can trace the ticket in the Improvement Management module and promote the implementation of the ticket.