Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Resellers/ Customers/ Customer Management/ Setting One-Time Budgets for Customers
Updated on 2024-12-27 GMT+08:00
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Setting One-Time Budgets for Customers

After a distributor authorizes their resellers to manage budgets for customers, the resellers can create one-time budgets for customers associated in the reseller model. One-time budgets are based on customers' monthly gross expenditures at list price and will not be automatically restored in the next month.

Procedure

  1. Use your account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center.
  3. On the top navigation bar, select Sales > Customers > Customer Management.
  4. On the customer list, select the target customer, and click Set Budget in the Operation column.

    • Automatic account freezing

    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to batch set budgets. The new budget setting will replace the earlier setting.
    • When setting one-time budgets for your customers, you can decide whether to manually or automatically freeze their accounts when they use up their budgets. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing Customer Accounts and Resources.
    • The spending for a one-time budget begins accumulating from the month of successful configuration, and the data may be delayed by about 10 minutes.
    • If a customer account is frozen, the customer cannot purchase resources. If you want to unfreeze the account, select Unfreeze Now and click OK.
    • You can view adjustment records of one-time budgets by clicking Adjustment Records.
    • Click the eye button next to Customer Name to show or hide the complete content of customer name.
    • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.
    • Having no budget will not prevent the customer from purchasing pay-per-use resources, and the provisioned pay-per-use resources still incur fees. To avoid incurring additional charges for those resources, please promptly freeze both the account and the resources. Freezing Both an Account and Resources

  5. Enter a one-time budget value and click OK.

    • After a customer is associated with a partner in the resale model, the customer account is frozen by default. When the account is frozen, the customer cannot buy, renew, or change resources. Some of the provisioned resources may be unavailable, but they still incur fees. The partner can select Unfreeze Now when setting a one-time budget for this customer.
    • The one-time budget set by a reseller for its customers cannot exceed the budget quota configured by the distributor. You can view the one-time budget granted by your distributor in Partner Center > Partner Information > Basic Information > Budget Quota.

    A message is displayed indicating one-time budget setting success.

    If partners have enabled the verification code function, a verification code is required. For details about how to enable verification code function, see Managing Basic Information.

  6. Click OK.
Parent topic: Customer Management