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      Help Center/ Migration Center/ MgC Agent Usage Guide/ FAQs
      Updated on 2025-05-16 GMT+08:00
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      FAQs

        What Are the Requirements for the Server for Installing the MgC Agent (Formerly Edge)?
        How Do I Run the MgC Agent in Compatibility Mode?
        What Can I Do If the MgC Agent (Formerly Edge) Is Offline?
        Why Can't the MgC Agent (Formerly Edge) Start After Being Installed?
        How Do I Upgrade the MgC Agent (Formerly Edge) to the Latest Version?
        How Do I Uninstall the MgC Agent (Formerly Edge)?
        How Do I Restart the MgC Agent (Formerly Edge)?
        How Do I Check the Current MgC Agent Version (Formerly Edge)?
        How Do I Obtain Run Logs of the MgC Agent (Formerly Edge) on Linux?
        How Do I Fix the Error "The collector is not installed" When a Discovery Task Fails?
        How Do I Obtain the Hive Metastore Credential Files?
        What Can I Do If the Port Required by the MgC Agent Is Occupied and the Installation Fails?
        What Can I Do If AK/SK Verification Fails?
        How Do I Configure WinRM and Troubleshoot WinRM Connection Problems?
        What Do I Do If the Credential List Is Empty When I Create a Data Connection for Big Data Verification?
        What Can I Do If Installing the MgC Agent on a Linux Server Fails Due to Insufficient Entropy?
        How Do I Set Environment Variables to Collect and Migrate Linux Servers That Use OpenSSH Earlier Than 7.0?

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      Next topic: What Are the Requirements for the Server for Installing the MgC Agent (Formerly Edge)?

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