Help Center/ Cloud Operations Center/ User Guide/ Faults/ Issue Management/ Handling an Issue Ticket/ Issues to Be Implemented on the Live Network
Updated on 2024-11-20 GMT+08:00
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Issues to Be Implemented on the Live Network

Scenarios

To solve this issue, change implementation is required.

Prerequisites

On the Positioning solution page, if you select Need for Whether the live network needs to be changed. The issue ticket enters the To be implemented on the live network status.

Procedure

  1. Log in to COC.
  2. In the navigation pane on the left, choose Fault Management > Issues. On the displayed page, click Pending.
  3. Click the issue ticket name to go to the issue details page. Click Live network implementation in the upper right corner. The involved regions are displayed. Click Associate Change Order to associate the change tickets and obtain the change result. If some regions do not involve changes, click No change required in the Operation column.
  4. When you complete the change information, click Implementation completed. The issue enters the To be verified status.

    Figure 1 Associating an issue with a change ticket

Parent topic: Handling an Issue Ticket