Updated on 2025-01-23 GMT+08:00

Managing Blocklisted Outbound Numbers

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Call Config > Blocklist.

    By default, the outbound number blocklist displays the blocklisted numbers of the tenant space.

    Figure 1 Blocklist

  2. Create a blocklist category.

    1. Click New. The Add Number to Blocklist dialog box is displayed.
    2. Click Blocklist Category. The Select Blocklist Category dialog box is displayed.
    3. In the Select Blocklist Category dialog box, click New to create a blocklist category.

  3. Configure outbound number blocklist data.

    • Adding numbers one by one
      1. Click New. The Add Number to Blocklist dialog box is displayed.
        Figure 2 Add Number to Blocklist
        Table 1 GUI elements on the Add Number to Blocklist page

        Element/Component

        Description

        Called Number

        Blocklisted number.

        Blocklist Category

        • If no blocklist category exists, create a blocklist category by referring to 2.
        • If a blocklisted number is not bound to a blocklist category, the number is a global blocklisted number and takes effect for all outbound call tasks.
        • If a blocklisted number is bound to a blocklist category, the number takes effect only for outbound call tasks bound to the blocklist category when being created.

        Validity Time (Hour)

        Validity period of a blocklisted number, in hours. The value ranges from 1 to 120. For example, if you enter 1, the blocklisted number becomes invalid 1 hour after it is created.

        Remarks

        Remarks of a blocklisted number.

      2. Enter information as prompted and click OK.
    • Importing numbers in batches
      1. Click .
        Figure 3 Setting Import Method to Using file
        Figure 4 Setting Import Method to Using server
      2. Set the file upload parameters.
        Table 2 File upload parameters

        Parameter

        Description

        Import Method

        The options are as follows:

        • Using file: A maximum of 50,000 data records can be imported at a time.
        • Using server: A maximum of 500,000 data records can be imported at a time.

        Blocklist Category

        Blocklist category.

        Server

        Set this parameter to the IP address of the server where the blocklist file is located. This parameter is available when Import Method is set to Using server.

        File Address

        Set this parameter to the relative path of the default path on the file server where the blocklist file is located. This parameter is available when Import Method is set to Using server.

        File Name

        Enter the import file name including the file name extension. This parameter is available when Import Method is set to Using server.

        Parsing Mode

        The option is as follows:

        • By template: Click to download the import file template.

        Select File

        Upload a local file. This parameter is available when Import Method is set to Using file.

      3. Click to import outbound number blocklist data using scheduled tasks. The number of scheduled tasks for importing blocklist data is restricted by the tenant parameter Maximum number of scheduled tasks in the outbound call blocklist. The default value is 10. To change the value, go to the Configuration Center > System Management > Tenant Parameter page.
        Figure 5 Scheduled Import
      4. Click OK to import the outbound number blocklist data.
      5. On the Blocklist page, click the import result icon to view the imported data.

  4. On the Blocklist page, enter a blocklisted number in the called number text box and press Enter to search for information about the blocklisted number.